The UPS Store #3372 in Houston offers a range of services, including expert packing, shipping, printing, document finishing, a mailbox for all mail and packages, notary, shredding, and faxing. The store is locally owned and operated and aims to provide helpful assistance to its customers. Reviews of the store indicate that the service level can vary, but overall, customers are generally satisfied. One reviewer noted that the store has above-average service compared to other UPS stores, with friendly and professional staff who are willing to take the time to assist customers. The store's employees, such as Daniela and Ms. Patel, have been praised for their helpfulness in setting up mailboxes, making keys, and assisting with package pickups. However, one reviewer mentioned that an older gentleman working at the store appeared annoyed when helping with package slips. The store's Sunday opening hours were appreciated by one customer, who found it convenient to be able to visit on the weekend. The store's cleanliness and the kindness of the employees, such as the Black female employee who helped carry packages to the customer's car, were also highlighted in the reviews. While some customers had positive experiences, one reviewer mentioned that their packages were being opened, and their clients had complained about missing items. The reviewer suggested that the store should improve this aspect of their service. Overall, the UPS Store #3372 in Houston seems to provide a generally positive experience for its customers, with friendly and helpful staff, convenient hours, and a range of services available.
I often have a long wait at this location, but not today!
May 2025
I have always been impressed with how well they take care of me as a customer, usually while juggling 10 other things going on.
March 2024
While the service level varies here like at any other UPS stores, I'm generally happy with it. Some locations don't even have dollies to haul your boxes.
