The UPS Store #2397 in Houston provides a range of services including expert packing, shipping, printing, document finishing, and a mailbox for mail and packages. Additional services such as notary, shredding, and faxing are also available. The store is locally owned and operated, and staff members like Oscar, William, and Keylyn are praised for their friendly and professional customer service. Customers appreciate the quick and helpful assistance, even when the store gets busy. The location is clean and well-maintained, though some have noted an unpleasant smell inside. Overall, customers are very satisfied with the service, especially for notarizing documents and receiving courteous help from the staff. The store is conveniently located near Target and Marshall's at Hwy 290 & Hollister, making it a reliable choice for various shipping and business needs.
Oscar, William, and keylyn did a great job with customer service and being super friendly, this location was also super clean!
July 2025
The facility and staff is nice and quick but it smelled horrible for some reason in there like a dead animal and they have all doors closed which makes the smell worse I feel sorry for the teenagers attending
July 2025
I am VERY PLEASED with them. For me the Staff went out of of their way. Sometimes they DO GET BUSY. But always help. 10+ for them
