The UPS Store #2397 in Houston provides a range of services including expert packing, shipping, printing, document finishing, and a mailbox for mail and packages. Additional services such as notary, shredding, and faxing are also available. The store is locally owned and operated, and staff members like Oscar, William, and Keylyn are praised for their friendly and professional customer service. Customers appreciate the quick and helpful assistance, even when the store gets busy. The location is clean and well-maintained, though some have noted an unpleasant smell inside. Overall, customers are very satisfied with the service, especially for notarizing documents and receiving courteous help from the staff. The store is conveniently located near Target and Marshall's at Hwy 290 & Hollister, making it a reliable choice for various shipping and business needs.
Every single time I walk into this UPS store I always have the best customer service from Chad. Chad is always friendly, courteous and knowledgeable; truly the exception of today’s expectations. I hope he’s greatly appreciated by the owners because he deserves it.
April 2026
Chad, Oscar and staff were kind, friendly and funny. Turned a could be dull moment into the best experience I’ve ever had in any ups, fedex or any other stores. I thank them for being them and you all have definitely gained a loyal customer moving forward. Blessings
April 2026
Clean place, good people. Chad was very efficient and capable and helpful.
