United States Postal Service
USPS,
Post OfficesHours:
1900 W Gray St, Houston TX 77019 Hours
About United States Postal Service
The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world's mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. Customers have praised the great service and friendly, helpful staff at their local USPS locations. Despite being understaffed, the dedicated employees work diligently to assist customers, going above and beyond to ensure a positive experience. They are patient and professional, even helping customers choose the best packaging options. While the lines can be long, the USPS team strives to provide excellent customer service, even during busy times like the holiday season.
Most Recent Reviews
August 2025
Clean environment and the staff are better than some locations
August 2025
I know Post offices and bureaucracy type of things really suck, but I've weirdly had good experiences here. I mostly just stick to the self-service kiosk, which is really fast if you come here on a weekday in the middle of the day. Also Brian the manager here was really helpful when I needed a few additional requests.
August 2025
I don’t work at the post office. So I don’t know how to properly wrap, create my own shipping label, and place the label myself. I felt more comfortable asking the customers in line for help than staff.
More Comments(181)
Nearest USPS Stores
- Houston, Texas
