United States Postal Service
USPS,
Post OfficesHours:
634 W Cavalcade St, Houston TX 77009 Hours
About United States Postal Service
The United States Postal Service (USPS) location at 634 W Cavalcade St is highly praised for its exceptional customer service. Customers consistently commend the staff, including Supervisor Scott and employee Jennifer, for their professionalism, patience, and dedication in assisting customers. Despite being busy with long lines, the employees maintain a positive attitude and make every effort to help each person. One customer was especially grateful when an employee, despite it not being their job, went out of their way to find and deliver a package the customer needed to catch a flight. Another customer was impressed by the manager's involvement, as they would come out to ensure everything was running smoothly and offer additional assistance while customers waited. The post office is described as a great location that provides exceptional service, even for first-time customers needing help. The staff is praised for being courteous, kind, and going above and beyond to accommodate customers, such as serving passport customers outside of normal hours due to staffing shortages. Overall, this USPS location is highly recommended for its outstanding customer service and hardworking, helpful employees.
Most Recent Reviews
August 2025
This post office is by far the worst in Houston. The clerks are very rude and have bad customer service. They act like we the customer are bothering. I wouldn’t recommend this post office
August 2025
Came in w/ certified mail and it was a flawless experience.
July 2025
Many eBay items return , this store first one no Print label , she said she work there 7 years never prints labels , she think she is correct , but I went to other stores all print labels ! I don’t know why the girl (near door) work there , no Serve must go home !
More Comments(203)
Nearest USPS Stores
- Houston, Texas