United States Postal Service
USPS,
Post OfficesHours:
634 W Cavalcade St, Houston TX 77009 Hours
About United States Postal Service
The United States Postal Service (USPS) location at 634 W Cavalcade St is highly praised for its exceptional customer service. Customers consistently commend the staff, including Supervisor Scott and employee Jennifer, for their professionalism, patience, and dedication in assisting customers. Despite being busy with long lines, the employees maintain a positive attitude and make every effort to help each person. One customer was especially grateful when an employee, despite it not being their job, went out of their way to find and deliver a package the customer needed to catch a flight. Another customer was impressed by the manager's involvement, as they would come out to ensure everything was running smoothly and offer additional assistance while customers waited. The post office is described as a great location that provides exceptional service, even for first-time customers needing help. The staff is praised for being courteous, kind, and going above and beyond to accommodate customers, such as serving passport customers outside of normal hours due to staffing shortages. Overall, this USPS location is highly recommended for its outstanding customer service and hardworking, helpful employees.
Most Recent Reviews
June 2026
Passport appointment was cancelled without any notice. I found out when I was already there.
June 2026
Worst experience with the lady that dot t want to work
June 2026
I hate to say this but all the employees here are so rude 😠I typically go out of my way to the other heights USPS office to avoid this location. They make you feel like you’ve committed a crime for simply walking into the store. It’s insane
More Comments(238)
- Houston, Texas