United States Postal Service
USPS,
Post OfficesHours:
2499 Judiway Street, Houston TX 77018 Hours
About United States Postal Service
The United States Postal Service location at 2499 Judiway St is known for its friendly and helpful staff, with many customers expressing satisfaction with the service provided. Several reviews highlight the courteous and dedicated attitude of employees, especially in the passport area, where staff members are described as kind, thoughtful, and willing to assist even during confusing or stressful situations. Customers have appreciated feeling well cared for and having positive experiences, in contrast to some other post office locations that received negative comments about rude or unhelpful staff. However, there have been some issues reported, including a package delivery error where a package was delivered to the wrong box and not properly tracked, leading to disappointment and frustration. Some customers also expressed concerns about the appearance and professionalism of mail carriers, noting instances of delivery personnel wearing torn jeans, trashy sneakers, and unkempt hair. Complaints about mail mix-ups and poor customer service from the postmaster were also mentioned, with some feeling that the service could be more professional and attentive. Overall, the location has a reputation for good service and efficient lines, with many customers appreciating the helpful staff and positive environment, making it a preferred postal choice in the area.
Most Recent Reviews
September 2026
For the past 5 months my packages will be out for delivery and by the delivery time its back processing at this location. I have been receiving my packages 4 days later. This is very inconvenient. I really hope they get a better system of doing things.
September 2026
I have mailed cards there and they were never received. I think it could be because of someone that works there thought they could get some free cash I will never mail anything from there again.
August 2026
I don’t understand who is running this place. Horrible customer service and the worst experience I’ve ever had with a USPS.
More Comments(247)
Nearest USPS Stores
- Houston, Texas