United States Postal Service

USPS, Post Offices
Hours: The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. USPS is committed to providing secure, reliable, and affordable delivery of mail and packages to more than 157 million addresses in the United States, its territories, and its military bases worldwide. Processing and delivering 47 percent of the world's mail, USPS manages over 30,000 retail locations and constantly innovates to make customer experiences better. Customers have shared mixed experiences with USPS. Some have praised the efficiency and helpfulness of the staff, with one customer noting they were able to complete a non-prepaid package transaction in under 3 minutes. Another customer commended the excellent customer service provided by an employee named John, in contrast to a rude interaction with another staff member. Postal workers like Mrs. Melvill and Brook Sherman have also been recognized for their outstanding service, going above and beyond to assist customers, even during busy holiday seasons. One property manager specifically praised Brook for her great attitude, customer service, and the pride she takes in her work. Despite some negative experiences, the USPS continues to strive to deliver reliable and affordable service to its vast network of customers across the United States.

1. Houston, Texas