United States Postal Service
USPS,
Post OfficesHours:
315 Addicks-Howell Rd, Houston TX 77079 Hours
About United States Postal Service
The United States Postal Service at 315 Addicks Howell Rd is a large, spacious, and convenient location that provides reliable mail and package delivery, serving over 157 million addresses across the U.S., territories, and military bases. The staff is friendly, polite, and helpful, with employees like Miss Dee and Keyla praised for their kindness and assistance, including help with language barriers and quick passport services. Customers often find the process easy and fast, sometimes taking only around 15 minutes for passport applications. The facility is well-maintained, with comfortable furniture and a relaxed atmosphere, and visits are usually quick with no long lines, especially on weekdays. While some reviews mention frustrations with certain services, overall, the USPS team is experienced and manages logistics effectively. Many appreciate the professionalism and personable attitude of the employees, making the experience pleasant. The location's accessibility and customer-focused service contribute to a positive reputation, despite the occasional complaints that are common for a government organization.
Most Recent Reviews
August 2025
I hate USPS customer service overall, but James in this location today changed the experience. Really helpful, smiling face, finally USPS did a good job hiring !
August 2025
Fast service just 5 min before they closed, no long waiting lines .
August 2025
I went in for my passport application and Miss Dee was very kind and helpful 🙂
The process was easy and fast and took me Around 15 min to complete it, including the photo Service
More Comments(161)
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