Xfinity Store by Comcast in Houston, TX offers a range of services, including Mobile, Digital Cable TV, High-Speed Internet, Home Phone, and Home Security. Customers consistently praise the excellent customer service they receive, with staff like Vanessa, Ashley, and manager Katherine Moreno going above and beyond to address their needs and provide the best plans and discounts. While one customer noted some limitations with Xfinity's mobile offerings, the overall experience at this Xfinity Store is described as positive, with a professional, attentive, and caring approach from the team.
Knowledgeable and Highly Competent Staff. Ashley was extremely knowledgeable and Courteous to manage my concerns over three different visits and made rapport to sell value add products and services. Definitely recommend this location for Xfinity Internet and Mobile. Easy and Convenient location with ample parking.
December 2025
I have been a customer for several years always getting excellent customer service, thus time I got an excellent customer service from the staff, even the manager help us out clarifying some questions we had, really recommend this place if you are looking for a great internet and phone services
September 2025
We had the best experience switching over services today! Vanessa was the absolute best with hearing us out, getting us set with the best plan, and offering the best discounts! We waited for about 15 mins so wasn’t too bad and came home with what we wanted!
