Best Buy offers a full selection of electronics including HDTVs, computers, cameras, gaming consoles, appliances, cell phones, and tablets, along with Geek Squad services. Many customers find it service-oriented, with sales reps described as very knowledgeable, kind, helpful, and informative. Positive experiences include efficient, fantastic service where staff assist in finding products. However, some visits are discouraging due to inconsistent service. Critical reviews mention salespeople appearing inattentive or on phones instead of offering assistance, suggesting a need for more effective training. Other customers report strange and uncomfortable experiences, feeling harassed by individuals in the store, which makes them hesitant to return. Overall, experiences at this electronics retailer vary between helpful, efficient service and encounters that detract from the proper Best Buy experience.
I found the people here helpful but the prices are a bit high compared to Costco, Amazon. It helps to do your homework before shopping here.
April 2026
A new TV for me in 10 minutes. I went in told them what I was looking for, and they showed me a great deal. 2 employees in the TV section and the front end employees did an awesome job of getting me in and out
March 2026
Great service! Curb side pick up is a breeze. Return policy is great after you buy online if you have any issues.
