This Cricket Wireless Authorized Retailer receives excellent reviews for its outstanding and helpful customer service. The process is consistently described as easy, simple, fast, and quick. Staff members are noted as being great, nice, and really good at their jobs, with specific praise for their help with phone upgrades and transferring data between devices. Customers report having the best experience, strongly recommend the store, and state they will keep coming back. The overall sentiment is very positive, with love expressed for the service provided.