JCPenney Portraits by Lifetouch offers photography services for special occasions such as newborns, birthdays, first communions, holidays, graduations, engagements, and family photos. They provide a variety of print and product options to showcase memories. Customers have praised the staff for being friendly and professional, with several mentioning the helpfulness of specific photographers. Cheryl, in particular, received compliments for her courteous and efficient service, especially during last-minute or emergency situations, and her ability to make families feel comfortable. Julio was also appreciated for taking attentive and personalized holiday photos without making clients feel rushed. However, some reviews noted that the photo sessions can have issues, such as waiting past appointment times or the photo room not having a door, which may be a concern for pet photos. One reviewer expressed dissatisfaction with the photography skill of a younger staff member, criticizing the poses as rigid and uncreative, suggesting that friends could take better pictures. Overall, the location is seen as a good place for family, holiday, and special occasion portraits, with several staff members going above and beyond to ensure positive experiences.
natalie was absolutely amazing, very professional and attentive giving great instructions on how to pose and etc. i highly recommend this location i would definitely call and try and get in with natalie! 10/10 no complaints whatsoever
March 2026
First time getting portraits done with my family our photographer was Rynae she did a wonderful job even helped us keep our daughters attention during the process.
December 2025
My siblings and I went to take photos for my parents Christmas present and had the BEST experience. We had a really fun time and the staff was so nice, supportive and helpful. If you need photos taken this team is the place to go. We cant wait to come back to take more.
