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“They were very accommodating when I needed a new type of CPAP mask. After a few weeks, I had issues with the fit of mask and leaks. I made an appointment and was refitted with a new mask that fits much better. Sarah was very helpful, professional and friendly.”
“Shawna and the whole team made the whole process very seamless. Shauna sat with me and explained how to use the machine in great detail. She answered all of my questions, which helped put me at ease.”
“Visited this place to purchase my APAP. Very friendly and helpful staff. Service was super fast! I had to exchange my mask for a different type because it was not a good fit, no hassle got in and out!”
“ACG Medical Supply in Bedford is a PHENOMENAL medical aid store! I & my Elderly mother have purchased over 30 medical items at ACG Medical Supply in Bedford since 2016.I was hit and almost killed by a car. During recovery, I purchased the Excellent 7 foot tall medical shower pole, medical shower seat, neck pillow, crutches, and other items at ACG Bedford. Those medical items helped me tremendously!My Elderly mother had knee replacement and purchased a top quality Rollator Walker, Shower seat, and other medical items from ACG Bedford. Those medical items helped my mother tremendously!My mom passed away recently at 80 years of age…..but I am so thankful for the great customer service and help ACG Medical Supply Employees in Bedford gave my mom!This Holiday Season ? Stop in at ACG Medical Supply in Bedford…..Let them help you find the right medical item for you!?”
“Alicia and Matt are so integral and helpful. They go above and beyond for their customers and I am very satisfied every time I leave their business. I highly recommend CPAP Superstore.”
“I called many different places looking for a bedside commode. The people answering the phone were never helpful and sometimes rude. When I called Lone Star the experience was totally different. Miriam knew exactly what questions to ask and was determined to assist me find the product I was seeking. Three times she went back to the product to check dimensions and weights. I purchased the Roscoe bedside commode from Lone Star Medical largely because of the excellent customer service provided by Miriam.”
“Levera was courteous, kind, and patient with all my questions. She is knowledgeable of the machines, supplies and timing, as well as Medicare requirements. I arrived early and she was able to see me and did everything quickly and efficiently. Thank you Levera!”
“Since the beginning of this year, I have had both knees totally replaced. My CPM machine and walker were provided by Med-Equip from Burlington, NC. Alex delivered and picked up the equipment both times. He was compassionate, patient, and personable. I greatly appreciated his explanation of the machine, plus I just enjoyed talking with him. If I ever need equipment again from Med-Equip, I will request Alex as my contact person.”
“I went to get a pet's meds filled and they were happy to do it. I faxed them the rx myself and was able to pick it up shortly after. My only concern is that when I went at 5pm, there was one person working the counter. I was third in line, but the people in front of me took FOREVER talking talking talking, trying to do things at the last minute, as people do. It was frustrating that I was there to grab one small med and had to wait an eternity. So, having another person to step in/help at that time instead of other employees clocking out and leaving (there was at two or three that I spotted saying goodbye and leaving) would have been helpful for both sides.”
“Great service , they provide med supplies at best prices and as fast as possible, you Don’t see that too often nowadays. I highly recommend premier scientific, and the outstanding service of sales rep. Diego.”
“I had a great experience with affordable X-ray. They were professional and got the job done sooner than expected. If you need to install or repair a X-ray machine, call them.”
“The motor went out on my hospital bed on a Tuesday. Spoke to Joyce and she had Ray out the next day. They had a good idea what the problem was. Ray showed up with a new motor and had it replaced in 15 minutes. I was back in business and he said he would bill the insurance.EXCELLENT service and great people.”
“Very pleasant when talked with a gentleman named Lance he was very polite and helpful with the needs of my mother and father , when asked about walkers he offered several stills trying to meet her exact needs and comfortability, thank you.”
“The staff at this location are phenomenal. I have had some problems with supply ordering and finding out the proper procedures for the same. Both Toya and Brittany have gone out of their way to ensure I both understand the process and am able to get my much needed supplies. Only reason I gave them five stars is because there aren't TEN!”
“Ok note that since last reviewer they have been bought out by healthline owners. Problem 1 was no answer on phone call kept saying less then one min. For 30 mins. 2 no business sign at the moment guess it's due to new owners. 3 I can't say anything about billing yet as mines included as long as I use it. Which I plan to. Those things said it was fairly fast once my appointment time started I was seen in less then 10mins. Which is way faster then doctor offices she asked multiple times if I understand how to use everything and if I had questions. They are supposed to order additional parts being filters if they don't arrive I'll update that. Other wise seems new ownership will be better then they were but this is just my first visit. Hopefully their hiring front desk soon.”
“Michael was extremely professional and remarkably helpful with the setup of our home oxygen needs, not to mention our travel tanks. His attitude and compassion speak volumes to his character and the reputation that everybody has come to expect from Mid Cities Medical. Thank you so much michael, and the entire crew at Mid Cities Medical for doing such a fantastic job!”
“I called village lane apothecary today and the women on the phone I talked with was very nice, helpful and informative. I have my prescription being overnighted right on time. Thank you, I look forward to each month injections coming in a timely manner.”
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“Mitchell had Robert come out the very same day I called for help with my electric wheelchair, which quit working on me. My chair is very important to me as I am an amputee and need it to get around. I would not hesitate to recommend these two to anyone. The care and attention go above and beyond.”