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“Lovely workers, walked in just to simply look and one of the employees, Andrea, helped me find the cutest shorts! She was so nice and helped my experience be a good one! Definitely recommend stopping by here as these workers would make sure you get taken care of ♡ appreciate the lovely girl who complimented me <33”
“the vibes in the store are so pleasant. nice variety of indie and rock music going the whole time i was there. if you’re painfully indecisive like me, karma is super helpful and patient. she put up with my foot tapping and muttering to myself, let me try on stuff before i bought it, and set me up with a good deal on a longboard. you already know i took it to the top floor and cruised down the parking garage. i’ll totally come back.”
“I recently visited Earthbound at the North East Mall while I was in town for a funeral, and I had the most incredible customer service experience with Jessica. As someone from out of state, I hadn’t been to an Earthbound in years, and it’s one of my favorite stores. I was really excited to visit again, but what made my day even better was the personalized attention I received.
Jessica went above and beyond—she quickly offered me a fitting room and continued to search the store for more options in my size while I was trying things on. She made the experience feel so personable and fun, despite the tough time I was going through. Her kindness and attentiveness truly brightened my day, and it was one of the best customer service experiences I’ve had in a long time. I deal with a lot of great customer service regularly, but Jessica really stood out. I’m so thankful for the care she showed during a difficult moment in my life.
Thank you, Earthbound, and especially Jessica, for making my visit so special!”
“I went into the Gap in North East Mall today. I was having trouble locating a pair of jeans I had found a model wearing on the website, on the website for purchase lol. The mall is not my jam so I was not excited at all. The sales associate Lisa was so spectacular! I explained the situation, showed her the picture and she went right to them. She even had the size just about on the nose just by looking at me. She was friendly, helpful and informed me of the sales today. She gave me her opinions on everything I tried on. I needed that because like I told her, my husband’s doesn’t count. He says I look good in everything ? lol. She made me actually want to go back. Thank you Lisa!”
“I had the best customer service experience I could have had. I made a mistake on a return, but, Cynthia, the manager, fixed it for me. She couldn't have been nicer and more patient throughout the entire process. Thank you, Cynthia!”
“Mary Cruze was absolutely amazing, her and her manager helped me and my friend and were so amazing. Mary ran and got me SO many pants to try on. She knew her stuff and was patient, kind, and friendly. I literally bought the first jeans in my life that I love. American Eagle is great with plus size jeans and I was so impressed. I mean.. she was SO patient, she let me tweak sizes, colors, styles till I was happy. I didn't know what I wanted or needed and together I FIT MY JEANS PERFECTLY! Pretty good prices and some deals right now (buy one get one half off). I ended up discovering that I had picked out sizes that were too small and I didn't know it. I got a size 16 in the end (photos shown are in size 12, 14, and 16. Just to show how much running she did for me). ? Plus if you bring a pair of jeans to recycle then you get $10 off one pair of jeans when there's no other deals. ?”
“Yet another trendy mall store with clothes for men and women, heavy on surfing and skate brands, California nods, and a section devoted to styles that throw back to the movie Clueless. Tilly's reminds me a bit of Pacsun, only with more diversity and some better looks. Beyond that, there was not much remarkable about it from my perspective. Service was as expected. The store was clean and well organized and prices true to market. They had some cool denim shorts with drawstrings I liked. On the girls side, a section had colorful wool skirts and tops with plaid and argyle. A jeans brand I did not recognize seemed to dominate. Fun stuff! Make sure to visit the back section for 30% and 50% off items. This area was picked over, of course.”
“Found what I was looking for. Saved $. Pants are buy one get one free. T shirt are buy one get two free. Socks also buy one get two free. Sale on cargo shorts. Great deals.”
“Usually Ross has long lines, this Ross did not have long lines. Yes it was mid week but it was a quick and easy shopping done. One thing that I noted though was that they did not have more staff on the floor so those few clothes that fall off the hangers or customers drop, were almost on every isle.”
“While visiting this location I noticed a fair skinned late with dreads was working extra hard! I admired her tenacity and with ethic! This lady definitely deserves a day off kudos to her!!”
“Today was so stressful for me as I needed very specific items and in a super rush, I walked into Francesca's and was very warmly greeted by two women who asked if they could help with anything. I frantically let them know what I needed and they went right to work, they picked out items for me that went along with what I needed and were beyond attentive and graceful with my scattered self. I will 100% shop here again, I've always liked Francesca's as a store in itself, but this experience blew me away and they got me everything I needed. LIFE SAVERS, thank you beautiful sweet women!”
“Loved this location. They had stuff my local one doesn't have! The store has a really great set up too... one of the best Old Navy's I've shopped at and I have been to MANY!”
“Love that all the staff are wearing masks and gloves, it makes me feel that they're prioritizing health and safety. Unfortunately when I got home i noticed that they gave me the wrong size. I understand things are difficult with COVID and many businesses are short staffed, even if this mean I have to go back. After all I love this place definitely want to go back. I just have to make sure to check the size before I check out”
“The pants are good and even better when they are 25. I have used this brand for 10 years and little by little they have stopped producing higher quality t-shirts and shirts. Still a good store”
“Mrs Shirlyn the only reason I started coming back to this location. Any day of the week she the same. Willing to help you in whatever way she can. This woman goes all out for her job. She stop speak to you and your family. She makes you feel seen and not and the bad way of following you are. Thank you Mrs. Shirlyn”
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“We went in Monday 2/24/25 approximately 11-11:30 am. I was looking for a Rainbow Brite tumbler that the website said was here. The staff here were EXTREMELY helpful and polite. This is what customer service is. We had been to several other establishments in the area that also had the same information online and these were the only employees that offered to, look in the back, look at other stores in the franchise and tried to help me by offering to order it online (because the closest Hot Topic was in Dallas) without me having to ask. The employee seemed to be training the other and used this as an opportunity to train the other as well. That’s how you do your job. Super fan of these employees.”