The AT&T Store in Irving offers phones, tablets, smartwatches, and connected devices along with wireless data plans, including prepaid and unlimited options with nationwide 5G service. Customers report an excellent experience with magnificent and awesome service from the whole staff. Reviews highlight that the team is helpful, patient, and phenomenal, taking time to listen and find solutions. Staff members assist with every step, from internet service and wireless transfers to trade-ins and resolving technical issues like message problems or SIM card errors. They help find all possible discounts, allowing customers to save money while getting better service, devices, and plans. The service is described as fast and exceptional, with many customers recommending the location and stating they will send friends. While some setup processes can take several hours, the staff remains more than helpful throughout.
I'm very satisfied! went to the store because my phone wasn't working and ended up upgrading to the latest model. I'm grateful for Ruth's attention; she was patient , kind and professional . Solved my problem, this is the best AT&T store.
February 2026
Evan was awesome and super helpful!! 11/10 customer service!
January 2026
The guy that waited on me was awesome his name is Ethan and he put up with me had patience galore because I'm a dinosaur I know nothing about these phones so somebody please give him a raise thanks everything was great ! Thx! Ethan
