The AT&T Store in Irving offers phones, tablets, smartwatches, and connected devices along with wireless data plans, including prepaid and unlimited options with nationwide 5G service. Customers report an excellent experience with magnificent and awesome service from the whole staff. Reviews highlight that the team is helpful, patient, and phenomenal, taking time to listen and find solutions. Staff members assist with every step, from internet service and wireless transfers to trade-ins and resolving technical issues like message problems or SIM card errors. They help find all possible discounts, allowing customers to save money while getting better service, devices, and plans. The service is described as fast and exceptional, with many customers recommending the location and stating they will send friends. While some setup processes can take several hours, the staff remains more than helpful throughout.
I had a great experience at the AT&T store, thanks to Franz! He was very professional, knowledgeable, and extremely helpful. He understood my issue right away and got it resolved very quickly. I really appreciate his patience and excellent customer service. Franz made the whole experience easy and stress-free. Highly recommend... read full comment
August 2026
I was looking for the best deal on the new Samsung Fold 8 and AT&T gave me the best deal with 2 lines. I also visited T-Mobile and Veri zon (my old carrier as of yesterday) all within the same afternoon. Shout out to the friendly staff in Irving, TX!!
July 2026
Alexis is a superstar, IMO Thank you very much Alexis for helping me with my service and being so kind.. May God bless you and your coworkers 🙏🏽