Verizon's store in Irving offers excellent customer service and a range of mobile and internet solutions. Visitors have praised the staff for their quick attention and helpfulness. Many customers report positive experiences, noting that employees like Nate and Michael are knowledgeable and persistent in troubleshooting issues. One customer highlighted a successful upgrade process, where staff not only fulfilled an online deal but also secured additional savings. The store provides various convenient options, including online ordering, in-store pickups, and same-day delivery where available. However, some customers have found pricing discrepancies, with one individual deciding to remain with their current carrier after discovering that Verizon's offer was higher than expected. Overall, the Irving store is recognized for its commitment to customer satisfaction, making it a reliable choice for those seeking mobile services.
Alex was great. Helped us out ! Very pleased with service
March 2026
I appreciate very much the help given by Alex setting up the new iPhone 2day in theVerizon store. It was Excellent and also very Exceptional & Professional I would happily recommend his services to anyone looking for help with the iPhone.
March 2026
I was facing few issues while porting in. Customer service on the phone was unable to help me so i went to this store. And my issue was resolved. Alex was the salesperson who was very helpful.
