Spectrum Store, located at 2640 N Belt Line Road in Irving, TX, offers a range of services including broadband Internet, mobile, and cable TV. Customers appreciate the knowledgeable and helpful staff, with many highlighting the excellent service provided by team members like Roman and Naishel, the store manager. Visitors have experienced great customer service, often noting quick response times and courteous assistance. One customer mentioned a positive experience while getting a new mobile line, praising the staff's attitude and willingness to answer questions. While some reviews mention longer wait times, others report being in and out within half an hour, even without an appointment. However, a few customers expressed concerns about the need for identification when returning equipment. Overall, the Spectrum Store is recommended for its friendly atmosphere and efficient service, making it a good choice for anyone in need of Internet, cable, or mobile services.
Great service. The tech who handled my phone upgrade knew exactly what he was doing. Very very good skill set. Very professional. I hope to use the same Tech next time.
February 2026
Mario is the store manager here at the Spectrum store. He is the reason why we stayed with spectrum. He had us call the customer service line and he took the time to explain our situation. He made sure that we got the issue fixed and stayed by our side through the whole call.
February 2026
You walk in and they are ready to help you. Super friendly.
