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7:30AM - 4PM
412 FM156, Justin
Banks
“I've been really impressed with Lamar National Bank. The team is welcoming and supportive. We just opened an additional account for my teen, and they were patient with her. I also appreciate how quickly they handle transactions and address any concerns. I highly recommend this bank for customer service and dependability.”
“Love this local bank and all the sweet ladies that work here, however a few years back some punks decided to try and rob the ATM machine, and they just never got a new one if they'd replace the ATM, it'd be 5 stars.”
“Brandt made our day today!! We were struggling with a security deposit check from our leasing office. We were very stressed but everyone at this branch reassured us and helped us out as much as they could. Wonderful customer service here!! Thank you Brandt!”
“Moon and Owl Marketing was with a big, national bank as the COVID crisis hit. We applied for PPP and got no communication for the big bank. THEN WE SWITCHED to Access Bank, and wow, what a difference in customer service. Cody Earley walked us all the way through the PPP process, got us approved, and even got the other small business owner's I sent his way approved. We will be switching all our business over for sure! Thanks so much Access Bank.”
“The beautiful branch manager, Karla helped me navigate every annoying theft charge that came from a subscription I've canceled months ago. Competence + compassion + patience = a very happy + confident customer. Thanks Karla <3”
“I did all of my closing paperwork with Michael at the Southlake location. This was my first time getting an auto loan. He was very patient with me and explained everything I need to know. He was very trustworthy and I look forward to doing more business with him in the future.”
“We have had an account with this bank, for 18+ years, and it has been a great experience. To actually speak with an employee that will listen, and respond to concerns. Such a delight!!”
9AM - 1PM 2 - 4:30PM
13016 NW, US-287, Haslet
Banks
“Everyone is caring and works very hard to take care of the customer. It's a pleasure to go in the bank and be recognized, unlike, the larger Banks who know you only as a number.”
9AM - 4PM
302 US-377, Argyle
Banks
“Felt forced into a CD, that i was going to go and get elsewhere as they had took the time to explain details to me.Now all I have is an email that I can not open to read without downloading.I just want a bank that will give me paperwork in hand i do not have a computer just a small phone.know I do not know what deal was made or if there even is one.I am not trying to make anyone mad or in trouble. Just afraid to go back I guess I'm stuck not knowing if this will a benefit me or not. Really it was my mistake for not being clear.”
“Love working with them. Everyone I have ever talked with has been friendly and responsive to anything I need. When I say responsive, I mean immediately. I have and still do use several banks and none compare.”
“I've been banking with First Convenience bank for over 3 years. I just want to say that Mark B. The assistant branch manager is so wonderful he makes banking easy and pleasant, he such a wonderful guy and a hard worker and always willing to help everyone and make it smooth and easy”
9AM - 5PM
13388 N Fwy, Fort Worth
Banks
“Iman is really such a stand up man. He is very professional, great listener, and very understanding. I highly, highly recommend speaking to him about your banking needs!”
“Today at this bank branch, a wonderful employee, Susma Koirala, helped me open a business account.
I find it difficult to speak English because it is not my native language, but I understood and received all the information I needed.
Thank you for the good job, and I wish there were more such professional employees.”
“The Southlake Tx location is excellent withvery courteous and knowledgeable staffwho go above and beyond. Special mentionto Mr Rupesh Nepal who has beenextremely helpful and insightful. Thank you Mr Nepal.”
9AM - 5PM
105 TX-114, Roanoke
Banks
“If I knew setting up a business bank account wouldn’t make me want to rip my hair out, I would’ve started 10 businesses and had Carlos open all the accounts for me! Thanks so much for all your help, sir. :) Truly the nicest, most helpful bank employee I’ve ever spoken with. What a rockstar.”
9AM - 5PM
101 TX-114, Roanoke
Banks
“What can one say about a bank. Haha! But i can honestly say i love Chase cause they have covered my butt when i've had trouble with people trying to steal from my account. They also offer some good deals being a customer, so i think i'll be a customer for a long time. Thanks Chase.”
10AM - 4PM
353 Trophy Lake Dr, Trophy Club
Banks
“I was sceptical about going to this branch as the reviews are horrible. I went ahead & set up an online appointment with the fraud department. I walked in as soon as they opened the lobby doors as my appointment was at 10am. I was greeted then advised to sit. I waited for 10 minutes before an associate walked over to me letting me know the original appointment was with someone else & she would assist so I didn't have to wait any longer. She apologized for the wait & the issues I was having. Kimberly was very helpful in getting all of my issues addressed & questions answered. My only complaints would be are the hours for the lobby as they're not convenient, use air fresheners as it smells a bit musty & be more transparent if you're behind on appointments.”
10AM - 4PM
353 Trophy Lake Drive, Trophy Club
Banks
“I was sceptical about going to this branch as the reviews are horrible. I went ahead & set up an online appointment with the fraud department. I walked in as soon as they opened the lobby doors as my appointment was at 10am. I was greeted then advised to sit. I waited for 10 minutes before an associate walked over to me letting me know the original appointment was with someone else & she would assist so I didn't have to wait any longer. She apologized for the wait & the issues I was having. Kimberly was very helpful in getting all of my issues addressed & questions answered. My only complaints would be are the hours for the lobby as they're not convenient, use air fresheners as it smells a bit musty & be more transparent if you're behind on appointments.”
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“I love this bank. You go in and everyone is friendly and is always willing to help me and go above and beyond to help. I have been banking there for 10 years plus and never have had a negative experience. It is so nice to see in these days and times that customer service still exists. Thank you to all the wonderful ladies that help me every week.”