Truist is a reputable bank that has received positive reviews from its customers. The bank has implemented temporary adjustments to its services, including providing teller services through drive-thru lanes, in-person visits by appointment only, and select branch closures, to maintain the health and safety of its clients and employees. Despite these changes, the bank's staff has consistently been described as amazing, helpful, and informative, providing a remarkable degree of assistance to customers. The bank's service has been praised as a significant improvement over previous experiences, particularly for those coming from different regions.
Terrible bank. Since going from Suntrust, the online feature has never worked. I have been into the branch several times and the staff get onto the phone with their online agents for over 30 minutes with no resolution. Nothing works
March 2025
This review is for Branch Leader Michael Erskine and Michael only , he is an amazing person I’m gonna make this short.
Just know if you go there and have a problem he will take care of it
He helped me when it seemed like nobody else that works for the company wanted too
August 2024
One of the nicest banks I’ve ever worked with. The bank manager is amazing and the tellers have always been super helpful and informative. I highly recommend.
