Buckle at Katy Mills is a specialty retailer known for its exceptional service and stylish offerings. Customers appreciate the high-quality, on-trend apparel, accessories, and footwear from both national and exclusive brands. Reviews highlight the store's friendly and attentive staff, who provide great assistance even during busy times. Many shoppers have praised individual employees for their helpfulness and kindness, making the shopping experience enjoyable. However, there are some concerns about employee performance, with a few customers noting instances of laziness and gossip among staff members. Overall, Buckle is recommended for its excellent variety of clothing and commendable customer service, making it a go-to destination for those seeking a stylish wardrobe.
Cienna (CC) was amazing She was able to help me in every way possible with picking out clothes. Her services were expendable will be returning soon.
May 2024
Stopped by yesterday looking for an outfit. Almost immediately Kathleen (can’t remember if that was her name) helped me out throughout my whole visit. She was so helpful and kind.
February 2024
All I can say is if you want excellent customer service go to belle! (Hope I spelt that correct)I came in needing a new pair of jeans and she went above and beyond! Thank you sooo much!!