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“Had super great experience, everyone was very helpful and sweet. Victor was knowledgeable about everything suit related and helped me pick out the best option relating to what I was lookin for. I was being picky and Victor knew what was up, awesome.”
“This store has earned my return business for my prescription sunglasses. The 2 gentlemen I have worked with are very detailed and the results to date are fantastic. The best prescription lenses for sunglasses I have ever had. I look forward to my next pair in a few days.”
“They have digital circus merch they even have the pomni popcorn bucket i was hoping to get and I got one if you live in katy and want to find glitch merch this store in Katy mills is the best spot”
10AM - 8PM
5000 Katy Mills Cir Ste 258, Katy
Mens Clothing
“This store is located in between entrance 2 and 3. So easy to find them. I have been coming into this location for several years.
For the most part it’s always organized, but I know how hard it is so keep a clothing store tidy when they are busy.
They always have a good selection, pretty much what you find on the website. The only problem that I typically have is they tend to carry a lot of the large sizes and not so much of the petite sizes. It could be a coincidence too.
I think it’s worth it visiting this location. Everyone was so friendly and helpful.”
“Princess was above and beyond in helping pick sizes for suits and other clothes. Very patient with us on double checking sizes and picking out pieces. Great service and quality clothes.”
“Update Review (Nov 18)
After a phone call from New Store Manager.
Apparently they were restructuring the the staff and policy and on the phone call the new manager was very friendly and mention they are doing the best to served especially for people in the work force that use this Store for work supply.
And as I mentioned in my early review, I like the product and always visit the store even not needing because sometimes they have in store promo or end sale, as I use the Stryker as daily uniform, the saving give me a pretend to buy the stuff I want and not needed….lol. (I changed the star to a 3.5 as they care about their customer)
Original Review… (Nov 14)
Reasons for 1 Star (not open on listed time)
I usually shop the Katy Store, no problem with product or Staff… but On Nov 14, 2025, came to the store at 10:03am, at the door, there was the UPS, and 4 more people waiting, by 10:20, all of them left. So my guess is if someone was that early to a store meaning there are not just browsing…. I ending leaving by 10:25, still not open. (Hope the staff are ok…) but as we say “On time is Late… lol””
“GAP Factory is always a good stop for me. I went in the other day just planning to look around, and I ended up finding a really cute pair of jeans after an employee helped me pick the right size. I wasn’t even expecting to buy anything, but the deals were so good I couldn’t pass it up. The store was clean, everything was easy to find, and the staff were super friendly without being pushy.”
“HUGE selection of boots and apparel at all price points. Was in heaven being from Australia, we don’t have anything like this back home. Got myself a pair of boots that I love and wore around America ❤️ Also the staff were super helpful and friendly.”
“The Vans Outlet was such a good stop for me. I went in just planning to browse, and I ended up finding a really cute pair of shoes for a great price. One of the employees helped me check for my size and even showed me a couple of similar styles I hadn’t noticed. The store was clean, organized, and easy to shop in.”
“Located in La Centerra, Katy TXOverall product placement and cleanliness deserves 5 stars!The biggest con is the sizing. Most sizes run from Small through Large, so not that size inclusive which can be a reason to walk away and is the reason why I was not able to purchase anything despite enjoying my time at the store.I enjoy the the catered styles to ongoing events such as Astros games, Taylor swift concert, etc.Overall, prices a bit high but reasonable for a boutique. Not plus size friendly but have lots of fun accessories for all ages.Great presentation!I think it would a be a great idea for the shop to host events to get more traffic, whether he be free henna tattoos or free drinks on the weekend. I can picture a fun event partnership with another store in the Centerra too.”
10AM - 8PM
5000 Katy Mills Cir Ste 506, Katy
Mens Clothing
“Great service and quality! Amazing prices and a wide selection ! Yousef really helped us choose sizes and they even tailored them as part of the price!! I can’t recommend enough! This our 3rd time visiting this store.”
9AM - 9PM
25735 Nelson Way, Katy
Mens Clothing
“Krystle/christol was incredible unfortunately I did not remember how to spell her name. She went above and beyond and helped me out. Thank you ma’am. See you on the next trip.”
“The staff is always extremely friendly. Quality of the merchandise is amazing (I still have shirts I bought 4 years ago that look as great as the day I bought them). And everything is on an awesome deal. Extremely happy. It's been the main place I shop for 4 to 5 years at least l.”
“Super cute, trendy clothes (for girls + guys)... This location had a great selection of sizes, which can be hard to find! Lots of sales + super low clearance prices also (with a good selection of items!) The staff was extremely friendly and helpful, which can also be hard to come by these days! Make sure to go to their site and sign up for a free rewards account to collect points on purchases to earn rewards!”
“Shoutout to CJ and Axel at Zoomies! CJ helped us build the skateboard and made sure everything was set up right, and Axel helped us pick out all the parts at the start. Both were easy to talk to, really knowledgeable, and made the whole process smooth and fun. Great conversation, super helpful, and overall a great experience. Definitely recommend.”
“Hooria and Andrea are awesome at customer service and they glad the best vibe I have run a in a long time and I think they should receive a raise due to the fact of there generosity”
“Aeropostale was seriously such a good experience for me. I went in looking for jeans for my new job, and the employee helping me actually went to check in the back, looked through the current selection with me, and even told me about the deals that were coming up soon. They were super helpful without being pushy, and I ended up finding the perfect pairs. The store was clean, organized, and the customer service really stood out. Easily a 5-star visit.”
“One of the best experiences I've ever had shopping. Jasmine really went above and beyond to help me find jeans in my size not to mention she was just a joy to be around. Highly recommend, ask for Jasmine she will hook you up. Thank you so much.”
“UMME is the best cashier I’ve ever went to in my life!! I’ve never met this girl before yet she’s made me feel so welcomed. I wish I could give 10 stars she is so amazing and kind. Because of her good service I actually went back to buy more stuff I WILL STOP AT NOTHING TO GAIN HER HAPPINESS. Keep in mind I’ve only met her once that’s how great she is”
“I just love the women plus size women clothing there colorful and the price is great if you're on a budget and want to look fabulous. This the place for me.”
“Amayah T was wonderful when I came in to get some shoes for my besties birthday. I purchased the Nike Air 95 BB leather shoes in black and green and my bestie was so happy that I found the shoes she wanted. I owe it all to Amayan T who was phenomenal in making me look like a rock star finding a larger size shoe for her. Thank you so much. I will be back very soon.”
“Abercrombie & Fitch has become one of my favorite places to find good basics. I stopped by recently and was debating between two different tops when an employee came over and gave me honest, helpful advice without being pushy. I ended up choosing one that fits perfectly and feels super comfortable. The store was clean, the vibe was relaxed, and the customer service was great.”
10AM - 8PM
5000 Katy Mills Cir Ste 263, Katy
Mens Clothing
“I came in today and I am pleased with my experience, Mrs. Sabrina deserves a raise. Immediately!! During my short time inside the store I witnessed Sabrina give amazing customer service and just pure kindness to myself and other customers to help find sizes ect.I was also approached by other store members while browsing and asked if I needed help with anything, this store has a great culture. I will be returning! Keep up the great work!”
“I had a pop the balloon to attend and I didnt know what to wear. I was nervous and unsure and just looking for help. Valeria helped me pull together a fit that looked right for my body type. She went above and beyond to be sure I was comfortable and happy. I’m sitting here looking for my AE receipt so I can give more direct feedback but I can’t find it…guess I have to come back to give her her cudos!”
“I would truly like to say thank you to Gloria, the manager at the Katy Mills Mall location, for her outstanding customer service. She went above and beyond to patiently help me find my shoe size, even though the sandals were fully stocked and difficult to sort through. I didn't want to disturb the display, but Gloria took her time going through each pair until she found the right size for me.
Her kindness, patience, and dedication did not go unnoticed. Even if she never sees this review, I want to express my sincere appreciation. Thank you so much, Gloria!”
“I have been looking everywhere for a pair of tan/beige shoes which are incredibly hard to find this time of year. Decided to stop in, saw a cute pair but they were black. Nice young lady named Shelby informed me that they had the shoes in beige in the clearance section. Didn't see my size, but Shelby noticed one pair on the top shelf in my size. Shelby got a step ladder and got them down for me. They were perfect. Thanks to Shelby my search is over.”
“I needed some new clothes and Michael Kors was a wonderful experience. Customer service was courteous, courteous and very friendly. They responded to all my questions quickly and ensured my concerns were dealt with in a care and patient manner. The staff was very knowledgeable about the products and went the extra mile to ensure I was satisfied.
The service is excellent as well as the quality of the products. The store was clean, well organized and pleasant, and shopping was highly enjoyable, from start to finish. Your attention to detail and commitment to customer satisfaction is much appreciated. Absolutely, Michael Kors is definitely a brand that I would recommend to anybody who wants to have stylish, quality products that have great customer service.”
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“I love everything about this store, super clean, with wonderful and consistent help. The lounge area and bathrooms are nice, too. I’ve been coming here for over three years now, and my favorite clearance section, once a hidden gem, seems to have been discovered by the masses. There’s not much left for me anymore!
I’ve never had trouble with returns or exchanges, and I’ve never had any issues with the staff. My only complaint is that I sometimes forget to visit, simply because the clothes I’ve purchased here are such high quality that even items I bought two+ years ago are still in great shape.
I 100% recommend this company, especially this store location.”