Buckle at Katy Mills is a specialty retailer known for its exceptional service and stylish offerings. Customers appreciate the high-quality, on-trend apparel, accessories, and footwear from both national and exclusive brands. Reviews highlight the store's friendly and attentive staff, who provide great assistance even during busy times. Many shoppers have praised individual employees for their helpfulness and kindness, making the shopping experience enjoyable. However, there are some concerns about employee performance, with a few customers noting instances of laziness and gossip among staff members. Overall, Buckle is recommended for its excellent variety of clothing and commendable customer service, making it a go-to destination for those seeking a stylish wardrobe.
One of the best experiences I've ever had shopping. Jasmine really went above and beyond to help me find jeans in my size not to mention she was just a joy to be around. Highly recommend, ask for Jasmine she will hook you up. Thank you so much.
April 2026
Carolyn was great!! She made shopping extremely easy! Told her what size and style of jeans I was looking for and she pulled them for me to try on. Quick and easy. Great customer service
March 2026
Alberto was amazing! He helped us find the perfect boots and made the whole experience so easy and enjoyable. His customer service was excellent, and we felt very well taken care of. Thank you, Alberto!!!!
