Extremely poor customer service. Couldn’t get assistance to purchase shoes. Left and purchased at another store.
February 2024
The mall opens at 11am and at 11:03am the employees are justing staring waving their hands no. They ignore the people outside the door and pretend we are not there. We had Google finish line inside Katy mills. It opens at 12pm, common courtesy would have been to open the door and say we don’t open until noon.
January 2024
Ordered shoes, everything was perfect. They said it's gonna get to me at one date. Then, they said another date. At the end I didn't even get the shoes that I ordered. I hope they are gonna return the money. 1 star out of 5. I don't know whose fault it is. Finish Lines or UPS.P.S.- JUST LETTING YOU KNOW
