Extra Space Storage on 25401 Stockdick School Rd in Katy, TX offers a wide selection of storage units, drive-up access, electronic gate access, and ADA-compliant, non-climate-controlled units. They also provide RV parking, wide drive aisles, and electricity for their customers. The staff at Extra Space Storage is known for their professionalism, cleanliness, and exceptional customer service. Kelsey, the staff member, has been praised for her outstanding customer service. Customers have described her as phenomenal, with A1 customer service, and going above and beyond to help them. She has provided guidance, confidence, and attention to detail, ensuring that customers feel comfortable and satisfied with their storage choices. The facility itself is described as clean and well-maintained, with customers expressing their satisfaction with the overall experience. Chelsea, the office manager, has also been praised for her exceptional service, with customers highlighting her proactive approach, efficiency, professionalism, and dedication to resolving any issues promptly and thoroughly. Customers have highly recommended Extra Space Storage, particularly due to the outstanding performance and commitment to excellence demonstrated by the staff.
Amazing manager, amazing service. Thank you very much
January 2025
The full team was very helpful from those at the call center to Kelsey! Our process was so easy and quick it was a great experience as I am so busy and the sign on process was quick and all my questions were answered! Thank you so much!
December 2024
Kaleb and Mrs Patricia are wonderful ladies would definitely recommend them to other people
