Shilo Inns Killeen is an average hotel that shows its age, though many find it a great place to stay for both short and long term visits. The rooms are frequently described as clean, comfortable, spacious, and presentable, though several reviews note they could use some updating or work. A significant highlight across reviews is the outstanding, courteous, and friendly staff, who are often praised for being kind, caring, professional, and for going beyond their job descriptions to help guests. The hotel offers amenities including indoor and outdoor pools and an indoor hot tub, and is pet-friendly with reasonable pet fees. However, guests should note there is no complimentary breakfast; all food is a la carte. The on-site Sunrise Cafe, located by the front desk, received negative feedback for its food. In contrast, the full-service Neon Moon Restaurant down the hall is highly recommended for its amazingly good food, great service, and clean atmosphere. A notable drawback for some is that all room televisions are older CRT models with only AV inputs, lacking HDMI or USB ports for modern devices. The location is considered quiet and safe. While not a luxury hotel, it is generally viewed as a good, comfortable accommodation with exemplary customer service.
Quiet, clean, easy to book. Pool and hot tub functional and open.
November 2025
We are staying here currently for 5 nights. While the hotel shows its age, the rooms are spacious and the staff is outstanding! I would definitely recommend.
November 2025
Staff was very friendly and professional. Rooms were nice and clean. I have stayed there before and will stay again.
