The Verizon store in Kingwood provides mobile, 5G home internet, and business services. Customers can schedule in-store appointments or place orders online for pickup, delivery, or shipping. Reviews highlight excellent customer service from the staff, who are described as knowledgeable, helpful, patient, and going above and beyond. Employees are noted for answering questions, resolving issues, and assisting with complex processes like transferring service and porting phone numbers. The store is a corporate location, and many customers report a great experience, with some stating it will now be their preferred Verizon store.
Brian did an outstanding job helping me set up my new phone. He was patient, professional and thorough. Store was clean and everyone was nice.
July 2026
Jessica Ramirez was so incredibly helpful when we switched phone plans & had a glitch. She was very patient, positive, friendly & helpful. Great experience working with her in the Kingwood Verizon store!
June 2026
I came here a few weeks ago when I got locked out of my iPhone after an IOS update glitch. Samantha got me set up with a new phone within the hour and she got me a great deal!! I came in on my lunch break and got my new Google phone ready to use. I really appreciate her and the team for getting me back online in record... read full comment
