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“After spending two days trying to purchase a device online from Tmobile to no avail, I walked into the store angrily deciding to cancel my account. I was attended to by Kam who did not only charged my mind but also provided the most hospitable customer ever known. kam’s adroit customer service, professionalism and comprehensive knowledge of the product she assisted me to purchase is beyond exceptional. T-Mobile should be grateful to have her as an employee.”
“Jessica Ramirez was so incredibly helpful when we switched phone plans & had a glitch. She was very patient, positive, friendly & helpful. Great experience working with her in the Kingwood Verizon store!”
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“Harmeet was very curtious and efficient. Very focused on making the customer happy. I came in with a problem with an older phone. Left with a new one. He needed to help us set up a couple times with the new phone however was very patient and kind. Explained all information twice. I was hard of hearing due to injury to my ears. Harmeet was most kind to talk with my husband what I couldn't hear. Very good service. Will re-visit the Kingwood location again.”