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“Daniel was excellent to work with! Not only was he kind and knowledgeable, he handled pressure with ease. I was the first one at the store and their internet was down. He was able to get everything set up for me with his Hotspot. He was never stressed, just totally professional! Amazing leadership skills! I'm so glad I went to that particular store that day ?”
“My husband and I went in to get help with his iwatch. We don’t have to wait, Sam waited on us right away. His service was excellent and we were very happy with the service we received. Everyone was friendly and helpful!”
“I went in to buy a phone for my daughter. Think her name was Edith and it was. She was very very helpful. Helped us to decide on a phone. Always with a smile. I mostly do my business online but from now on if she's working at this store I'm going in.”
“⭐⭐⭐⭐⭐ Highly Recommend Jesus!!!
I had such an amazing experience with Jesus at Verizon today! They were running a trade-in promotion for new customers on the iPhone 17, and it literally saved me hundreds of dollars. I originally had Cricket, which was fine, but they require you to pay for your phone outright. With this Verizon promo, I was able to trade in my phone, avoid that huge upfront cost, and get a much better overall deal — which is especially important since I recently found out I’m pregnant and trying to be smart about expenses.
Jesus made the entire process so easy. What felt like it could’ve been a complicated, overwhelming switch turned into a smooth and stress-free experience. He walked me through my trade-in, helped me get a great deal on my new iPhone 17, and made sure I understood all my options.
On top of that, my plan includes Netflix, HBO, and YouTube Music — literally all the apps I use! ?
Jesus was extremely personable, funny, and professional. He genuinely cared about helping me find the best option for my situation. If you’re going to Verizon, ask for Jesus — he’ll take great care of you!”
“I had been having problems with the connectivity on my phone I had call customer care they would transfer to troubleshooting but I would wait a long time. I chatted with a person but she told me to call customer care but illiana fixed my issue right away very friendly young lady very helpful and very knowledgeable about your business. Than you for having employees like her?”
“Awesome customer service the minute we walked in. Gave my sister the full attention that she needed and kept telling her if she needed anything she could go back at anytime. This is the store you want to go!!!!!!”
“I don’t even know where to start. Great customer service by the employee Brittany Saucedo, she was very helpful and got my issue resolve in no time. She mention she was fairly new to the job. But to me seem like she had been doing the job since forever. I really wanted to come here and recognize her for doing a great job.”
“FINALLY was able to get something done that I've been fighting for a week to get done. An establishment that understands the concept of what customer service means! Great job ladies!”
“Henry was absolutely honest and efficient. A phone repair that I was getting charged 150 dlls on a different repair shop turned out to be a 16 Dlls repair. Thank you Henry for being honest.”
“Went in having problems with my phone and Stacey was a great help. Went out of her way to provide excellent customer service all while dealing with multiple customers. Always had a smile and was very cheerful and friendly. Why haven't yall given her raise yet?”
“Ricky is an awesome sales representative, he is always willing to help and goes above and beyond he genuinely makes sure all my needs are met. He takes care of me like family! As well he is an EXCELLENT multi tasker! He is phenomenal ☺️”
“Impressed with the customer service. Sally and Ximena attended me like family. And the cherry on top is that the business is and smells great! Over all very satisfied!!!”
“Cricket store on F Street in Harlingen Texas associate Ashlynn gave us outstanding customer service she takes her time with every customer and explained all of our questions in detail I purchased two Samsung phones I always buy the phone cases at the local mall at a kiosk not no more they were less expansive at the Cricket store”
“My wife came the other day for an upgrade and told me they were so nice and so patient with her so I decided to come and I did an upgrade Evelyn and fany were so nice and so helpful with me I got to recover everything thank you girls ? I will definitely come back to you'll”
“I went into store cause my text notifications weren't working..and Ms Belinda and Ms Amy tried over and over and over again until they both figured it out and got it ..they never gave up .
I really really appreciated their determination
Thanks again to you both..”
“Great customer service. Leslie communicated which phones were in my budget. Phone has cool features and apps. Thank you for assisting me with my first phone. Thank you God bless”
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“(Translated by Google) Yasmine and Efrain had a great service from Custer while I bought a new line here at Cricket(Original)Yasmine y Efrain tuvieron in Gran servicio de Custer mientras yo compre una Nueva linea aqui en Cricket”