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“I was there on Saturday. I was helped by a young lady named Kimberly. She was polite and super patient with me despite having two transactions. She also had smile all thought out the process. She was very effective, she even let me know that I would receive my new card in the same moment.”
“Customer service on phone was taking too long. This kind lady, Ty’Janae, helped me in a convenient manner as fast as possible while multitasking and helping other customers excellent job and the best service I have seen in a couple years.”
“We've been members for yrs and have never been disappointed. Their staff are friendly, helpful, both in-person and over the phone. Their IT staff are so helpful and their Fraud Div. have stopped & take immediate action in keeping our accts safe. Thank you TTCU for always having our back.”
“PlainsCapital Bank stands out as a reliable and relationship-driven financial partner for small to mid-sized businesses. Their tailored banking solutions, including commercial lending, treasury management, and merchant services, are designed with a deep understanding of local market needs. The customer service is consistently responsive and knowledgeable, with dedicated bankers who take the time to understand your business goals. Their digital banking platform is user-friendly and efficient, making cash flow management seamless. Overall, PlainsCapital Bank offers the personalized service of a community bank with the capabilities of a larger institution — a solid choice for businesses seeking long-term banking support. I am glad that I am here.
Dr. T.
CEO
Agile Private Enterprise LLC”
“I joined in Florida and then later discovered a Truist branch close to me in Desoto. I met one of the bankers named Flo. She has helped me set up an account and also helped with a customer service issue. She is super focused and competent and made sure to completely help me with my issues both times I came into the bank.”
“I have bought 3 cars. The last one was 6 months before the COVID pandemic. I was afraid of not making my payments on time, but they were patient with me, obviously my payments were late. I managed to keep my car and I no longer owe anything. I like the loans they give, they are a great help. It is better with the bank than doing it with the car agencies. ! I recommend this bank in its entirety, if you cannot make your payment, explain and they will wait for you to do so. Good luck and thank you Bank Of De Soto??”
“This branch reopened and we needed another branch. The two other branches Desoto and Cedar Hill were over loaded with customers. Everyone here is professional and works hard to providegood customer service. Thank You Desoto Beltline Branch!”
“Great bank.
The staff is informative, helpful and are the some of the nicest people I have met, all of them
This is my first year with INWOOD NATIONAL Bank.”
“I've beening banking here between 10 to 13 years. I have always enjoyed the staff especially Gina, she is truly the greatest!! She's always smiling and helpful no matter what. I never had any issues with any of the staff, and that really rare. I'm in for the ride.”
“Always courteous no matter what branch I visit. Their customer service is what stands out. We as people will make something seem so big. I read one review saying a young lady was smacking her gum while working the drive thru.Get out of here with that. That seems made up.”
9AM - 5PM
225 N Hampton Rd, DeSoto
Banks
“Ashley is incredible with superior customer service and kindness! You deserve a raise and are a wonderful human being. Thank you for being so accommodating and following up with a phone call to make sure all my needs were met.”
“Came in for a quick appointment. Instantly greeted by Chasidy, who made the whole experience so easy. She’s so polite and kind. Recommend seeing her if you’re coming here.”
9AM - 4PM
1227 E Pleasant Run Rd, DeSoto
Banks
“I visited inside the bank to get cashier’s check issue resolved. Since I had already scheduled my appointment online there wasn’t a whole lot of waiting. But my presence was acknowledged and was told that the banker will see me shortly. The banker, Olivia apologized for the short wait. She was very nice and helpful and resolved my situation with upmost respect and professionalism. I appreciated such a service and her eagerness to help without delay or hassle. Thank you!”
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“Ashley was extremely knowledgeable and made the entire banking process easy. She took the time to answer all of my questions and helped me choose the right account for my needs. If you’re looking for great customer service, I highly recommend asking for Ashley at First Convenience Bank!”