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“Charity was very efficient and helpful throughout my transaction. She provided excellent customer service, was professional, friendly, and made the entire process smooth and easy. I truly appreciated her patience and willingness to assist me. Great experience overall!”
“I was there on Saturday. I was helped by a young lady named Kimberly. She was polite and super patient with me despite having two transactions. She also had smile all thought out the process. She was very effective, she even let me know that I would receive my new card in the same moment.”
“We've been members for yrs and have never been disappointed. Their staff are friendly, helpful, both in-person and over the phone. Their IT staff are so helpful and their Fraud Div. have stopped & take immediate action in keeping our accts safe. Thank you TTCU for always having our back.”
“I joined in Florida and then later discovered a Truist branch close to me in Desoto. I met one of the bankers named Flo. She has helped me set up an account and also helped with a customer service issue. She is super focused and competent and made sure to completely help me with my issues both times I came into the bank.”
“PlainsCapital Bank stands out as a reliable and relationship-driven financial partner for small to mid-sized businesses. Their tailored banking solutions, including commercial lending, treasury management, and merchant services, are designed with a deep understanding of local market needs. The customer service is consistently responsive and knowledgeable, with dedicated bankers who take the time to understand your business goals. Their digital banking platform is user-friendly and efficient, making cash flow management seamless. Overall, PlainsCapital Bank offers the personalized service of a community bank with the capabilities of a larger institution — a solid choice for businesses seeking long-term banking support. I am glad that I am here.
Dr. T.
CEO
Agile Private Enterprise LLC”
“Great bank.
The staff is informative, helpful and are the some of the nicest people I have met, all of them
This is my first year with INWOOD NATIONAL Bank.”
“I have bought 3 cars. The last one was 6 months before the COVID pandemic. I was afraid of not making my payments on time, but they were patient with me, obviously my payments were late. I managed to keep my car and I no longer owe anything. I like the loans they give, they are a great help. It is better with the bank than doing it with the car agencies. ! I recommend this bank in its entirety, if you cannot make your payment, explain and they will wait for you to do so. Good luck and thank you Bank Of De Soto??”
Open 24 hours
1227 E Pleasant Run Rd, DeSoto
Banks
“I love this location. They are busy so if you need a personal banker it's best to schedule a appointment online and you can make the most of your day. Everyone was pleasant. The lines are not as long since the location on beltline is back open. However on Saturday the second location is closed and it's a peak day for this location. They do offer Saturday appointments. Everyone seems willing to help you and took care of my financial needs. Great associates from my personal to my business. They also have a mortgage and investment specialist here. Love it! My neighborhood bank.”
“Its an ok bank but not as much as a home feel as my personal accounts. I will be moving my account to another for reasons such as how they handle business accounts.”
“I visited two prior chase locations for assistance, and was turned down due to staffing. Marisa was already swamped with other responsibilities around the branch, yet still made time to assist. It truly meant the world, she needs a raise✨”
“This branch reopened and we needed another branch. The two other branches Desoto and Cedar Hill were over loaded with customers. Everyone here is professional and works hard to providegood customer service. Thank You Desoto Beltline Branch!”
“Excellent bank with helpful employees. Never had to wait longer than 15 minutes to be helped. They also have videos to help teach you what you are signing up for so no surprises.”
“Ashley is incredible with superior customer service and kindness! You deserve a raise and are a wonderful human being. Thank you for being so accommodating and following up with a phone call to make sure all my needs were met.”
9AM - 4PM
1227 E Pleasant Run Rd, DeSoto
Banks
“I visited inside the bank to get cashier’s check issue resolved. Since I had already scheduled my appointment online there wasn’t a whole lot of waiting. But my presence was acknowledged and was told that the banker will see me shortly. The banker, Olivia apologized for the short wait. She was very nice and helpful and resolved my situation with upmost respect and professionalism. I appreciated such a service and her eagerness to help without delay or hassle. Thank you!”
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“Very professional, the branch manager was the reason I joined this bank while he was still at the Walmart location, still a member to this day. Keep up the good work!!!”