Spectrum Store
Cell Phone Stores,
Internet Service ProvidersHours:
2438 Monarch Dr Suite A-500, Laredo TX 78045 Hours
About Spectrum Store
Spectrum Store: Your Local Hub for Broadband, Mobile, and TV Services Spectrum Store in Laredo, TX offers a convenient one-stop-shop for customers seeking reliable internet, mobile, and cable TV services. The staff, particularly Jesus, are described as quick, informative, and helpful in addressing customers' needs. However, some reviewers have encountered issues with the quality and consistency of the services provided, experiencing frequent internet outages and problems with service cancellation. While the in-store experience is generally positive, the overall service quality has been a source of frustration for some customers, leading them to consider alternative service providers.
Most Recent Reviews
February 2026
The store could have a customer line of 15-20 people and have 5 employees in their stations. Only for 2-3 of the employees to be helping the customers in line. Once you get help the experience is pretty pleasant. The long wait and seeing employees just standing there idling is demoralizing.
December 2025
I went two days in a row, and on both occasions I had to wait over an hour before I was helped. The store was packed with customers with nowhere to sit, and had senior citizens left standing over a long period of time. Good customer service, but with 20+ people in line, I saw no sense of urgency from staff to pick up the...
read full commentJanuary 2025
Excellent place, friendly and rarely have long waiting times
More Comments(159)
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