“James was extremely helpful!! I don't know much about cars, so he taught me a lot. I felt like he was genuinely trying to help rather than just make sales. Definitely will come back in the future!”
7:30AM - 9PM
15526 N FM 620, Austin“Andrew is simply the best in class.LeadershipCustomer Service ( he saved my car/me)Extra mile oil, pan, seizing, mechanical failure, I flipped he was calmTeacher in his helpingKind and always smilingKnowledgeable without being a boreI actually called O’Reilly HQ waited 20 minutes just to say Some People Are Angels among men”
7:30AM - 10PM
13776 US-183 #119, Austin“The assistant manager (can't think of his name) went far and beyond helping me finding all the right parts I was needing from other stores and even printed out a receipt that already had the exact part info listed so I had to do was show it to people at other locations. Truly amazing - best customer service!!!”
7:30AM - 10PM
1701 N Bell Blvd, Cedar Park“Really nice guys over here! Helped me out with a nail in my back right tire of my Mini Cooper and showed me how to patch it and pump it up with the right psi amount to get me back out on the road and ready to go! Thank you again I appreciate it!”
“Got my car battery replaced today. Great, fast service. They even recommended the coffee shop next door as a good place to wait. Had to take most of my coffee home with me, they were so fast.”
“Always got good service here. Employees are a tad mechanical but never rude. I'm sure they have to deal with arrogant, and upset people all the time just like every other parts store.”