The Costco Tire Center in Lewisville is highly recommended by customers for its honest, knowledgeable, and helpful staff. Reviews highlight outstanding customer service, with teams described as fast, efficient, and professional. One customer notes the staff happily serviced their car and honestly reported the tires were still good, contrasting with another location that advised unnecessary replacement. In another instance, the team assisted a customer with a complicated, multi-visit issue stemming from a problem at a different shop, ultimately helping to resolve the situation. The center is also praised for going above and beyond, such as repairing a tire close to closing time without turning the customer away. Prices and service offer excellent value, consistent with expectations for Costco. However, accessing the tire center requires entering through the main store entrance and walking around to the service desk, which is noted as a minor inconvenience. The parking lot is large but often busy. While the primary focus of the reviews is the tire center's excellent service, some tangential comments about the broader store mention well-stocked shelves but occasional inconsistencies in other departments like the food court. Overall, customers express strong loyalty, stating they buy all their tires and repairs at this location and wouldn't go anywhere else.
They did a fantastic job. Got tires online at night and I was able to schedule next day. Shopped with my kids, eat dinner and was out in under a hour and a half. Even got free nitrogen. First time ordering on Costco was impressed.
June 2024
Not super happy they leave your car in the parking lot with the keys in it while you have to check out and navigate the club exit
February 2024
They are always busy and I strongly suggest an appointment, but even then the wait seems long. Gotta love the nitrogen!
