The Costco Tire Center in Lewisville is highly recommended by customers for its honest, knowledgeable, and helpful staff. Reviews highlight outstanding customer service, with teams described as fast, efficient, and professional. One customer notes the staff happily serviced their car and honestly reported the tires were still good, contrasting with another location that advised unnecessary replacement. In another instance, the team assisted a customer with a complicated, multi-visit issue stemming from a problem at a different shop, ultimately helping to resolve the situation. The center is also praised for going above and beyond, such as repairing a tire close to closing time without turning the customer away. Prices and service offer excellent value, consistent with expectations for Costco. However, accessing the tire center requires entering through the main store entrance and walking around to the service desk, which is noted as a minor inconvenience. The parking lot is large but often busy. While the primary focus of the reviews is the tire center's excellent service, some tangential comments about the broader store mention well-stocked shelves but occasional inconsistencies in other departments like the food court. Overall, customers express strong loyalty, stating they buy all their tires and repairs at this location and wouldn't go anywhere else.
Edward was the absolute best! I had told him this was my first time getting a flat tire and he was so informative and helpful. He broke down the tire options and differences between them to help me pick what best fit my needs. He also had an amazing personality and a fun sense of humor. Give this man a raise lol!
August 2026
Poor navigation, hard to know sales office is inside, asked one if there associates checking the receipt at exit and he sent me all the way back…
July 2026
Logan is a fantastic advisor who helped solve my tire issues. If I need to pay a visit in the future, I will definitely choose this location.
