U-Haul Moving & Storage of Lake Lewisville offers a range of services for local and long-distance moves, including truck rentals, trailers, and self-storage. Customers appreciate the friendly and professional staff, with one employee receiving special mention for her exceptional service during busy times. The option to rent plastic boxes instead of cardboard is popular, providing a convenient and eco-friendly moving solution. However, some reviews highlight areas for improvement, such as the need for better communication during vehicle check-outs and customer service responsiveness. Instances of unprofessional behavior among staff and delays in assistance have been noted. Overall, while many customers express satisfaction with their experiences and plan to return, there are calls for more attentive service during peak times.
Experience was amazing. Equipment was clean, hook up was fast and easy. Equipment was taken care of. We felt safe. Thanks for the great experience! Great staff. Friendly and knowledgeable.
December 2025
My trailer tire was low and every gas station air pump was out of order in the area. Hannah was kind enough to help air up my tire and avoid a serious disaster. Thank you so much Hannah!
November 2025
Super friendly staff. Was impressed. May have been the most courteous U-HAUL staff I have ever had the pleasure of doing business with. Seriously..
