U-Haul Moving & Storage of Lewisville offers a range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, self-storage, portable U-Box containers, and additional services like hitch installations and moving supplies. Customers appreciate the staff's helpfulness and professionalism, especially when resolving issues or providing assistance. One reviewer highlighted an employee who went above and beyond to fix a problem caused by another location, demonstrating excellent service. The online reservation process is described as smooth and convenient, making pickup straightforward. However, customer experiences vary; some found staff to be rude and unhelpful, particularly during the truck pickup, which caused frustration. In recent visits, the staff has been more friendly and respectful, with new management appearing knowledgeable and welcoming. Notably, customers mention the tight parking situation, which can make accessing trucks difficult. Overall, the business provides essential moving equipment and storage options, with service quality depending on the staff's attitude and efficiency.
This place had the most friendly and helpful people I have come across in a while. I will surely recommend this place to family and friends.
July 2026
The U-Haul staff was friendly and patient explaning about my truck rental contract. I was able to complete my moving on time. I strongly recommend this shop for future customers.
July 2026
Everything was simple and quite quick. Carrie was a big help. I think that she needs a raise in pay.
