U-Haul Moving & Storage of Lewisville offers a range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, self-storage, portable U-Box containers, and additional services like hitch installations and moving supplies. Customers appreciate the staff's helpfulness and professionalism, especially when resolving issues or providing assistance. One reviewer highlighted an employee who went above and beyond to fix a problem caused by another location, demonstrating excellent service. The online reservation process is described as smooth and convenient, making pickup straightforward. However, customer experiences vary; some found staff to be rude and unhelpful, particularly during the truck pickup, which caused frustration. In recent visits, the staff has been more friendly and respectful, with new management appearing knowledgeable and welcoming. Notably, customers mention the tight parking situation, which can make accessing trucks difficult. Overall, the business provides essential moving equipment and storage options, with service quality depending on the staff's attitude and efficiency.
smooth process, nice and professional workers at this location.
December 2025
The reviews of the app are all accurate; it's garbage. I went inside to check in instead and the employees are great.
September 2025
I had an incredible experience with this location! The staff was super kind, helpful, and went above and beyond to help during my move. Also, they are very knowledgeable and good spirited people. Thanks so much for returning my keys(which I left inside the truck), and treating customers with so much kindness.
