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10AM - 9PM
3000 Grapevine Mills Pkwy #404, Grapevine
Watches
“Exceptional service and selection. Daniel gave us a fair price on our engagement ring after I'd shopped around at a few other jewelers. I'm very happy with my purchase and I plan on going to them again if I need any other jewelry.”
“I have made multiple purchases at this location, and the staff were always very friendly and knowledgable. The price I paid was extremely competitive and overall it was a great experience.”
“Y’all come get at my boy Sean in grapevine mills get u right every time ???do u custome orders and all that works around ur budget bought sum recently he threw in a free charm for a chain come get at him”
“On August 25, 2020 my soon to be husband and I went to Gatehouse Jewelers to see about ordering a wedding band. We were able to order the one I wanted and have it shipped in time to fly out to Las Vegas the following week to get married. They told us they would have it in time and the ring came in on August 31st, 2020. The manager met me there for me to get it and Shawn and I flew out the next day and were married in Las Vegas on September 2nd, 2020. Very good customer service!”
“I was heartbroken to find my necklace broken after traveling Spain with it on every day of my trip. I accidentally snagged it on my grandson's car seat. Walking in to this store was such a pleasant experience as I was anxious the necklace was beyond repair. The staff was accommodating, helpful, and knowledgeable. I would like to extend a heartfelt THANK YOU to my new best friend, Shelbee, who fixed it! I will be shopping here for special occasions in the near future.”
10AM - 9PM
3000 Grapevine Mills Pkwy #206, Grapevine
Watches
“I went in yesterday looking for jewelry as I was going to a wedding and both Grace & Ezinne were so sweet! They spent over an hour with me
trying to find the best statement pieces to pair with my dress and heels. They went above and beyond to provide more than just customer service, they gave me the support & confidence I needed to style up for the wedding. I recommend you go in asking for these two ladies as they are phenomenal, and deserve a promotion! I will definitely be back! ?”
“I am so impressed by the customer service, especially from Sharetha (I'm so sorry, I probably spelled your name wrong)! She was insanely helpful when I was picking out a gift for my fiance. She went above and beyond to make sure we were happy with our purchase. We'll definitely be returning. Thank you and your whole team for helping me make his birthday extra special!”
“Excellent service! I dropped my ring off on Tuesday for repair and got it back on Thursday that same week. I was so relieved that it could be repaired. They were kind & easy to talk to and the repair cost less than $30 (for sterling silver). I highly recommend this local G-vine jeweler!”
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“Come check them out. Very customer service like. Asked for what I needed and they got it done ! More than just a jewelry store!! The gentlemen in here are great and friendly. Thank you guys again !”