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“Was in there today with a busted one plus loved the phone but Joshua found I had insurance and helped me file a claim first class service it's not in stock so I bought a phone till my replacement comes in my screen was gone for the most part but he took a lot of time and care to make sure I left with a working phone I've been with the mobile since before they had the name . He's awesome Josh you are great thanks again!!!”
“Friendly and helpful. I had a painless experience and all the help I needed to change from my long time Tracfone service to an iPhone. I’m not tech savvy and it would have taken me forever without Laseja’s help and expertise.”
“Zekerria was AMAZING today at this store!! She got us into a new phone and out the door in literally minutes!! Helpful with set up and understanding of the phone!! Hands down the BEST!!!”
“I cracked the screen on my cell phone and took it to these guys to get it repaired. They had me in and out in less than an hour at a reasonable price. I will be using Tech Pros from now on for all of my electronics repair needs!”
“Went by to get phone looked at because phone charger wouldn't connect and employee was great and got the area cleaned out where my charger connection goes which was full of lent from being in my front pocket every day. Great service and fast.”
“Homeboy had me in and out; he knew the game and understood it well. New service, new phone, and a new outlook on life with these new insoles. Pleased. Very pleased.”
“After over 20 years using cell / mobile phones, I lost my phone away from home. Had no idea how to proceed. The 2 young men on duty were great, putting their hearts into helping me, quite patiently. I'm so grateful!”
“Catherine was amazing! She provided the best experience I have ever had purchasing a phone. She saved us money on our service and home internet. Kudos to Catherine! Thank you for being amazing!!!!”
“The staff are friendly, knowledgeable and eager to help. The selection of accessories is fantastic, with everything from sturdy phone cases, high quality charger and Tempered Glass. Fast and professional customer service and affordable price.”
9 AM - 9 PM
301 W Loop 281, Longview
Mobile Phones
“Collin is a world class customer service representative. He willfully helped me move my parents from AT&T to my Verizon plan so they would have signal. He transferred their original phone numbers, data, contacts and tons of pictures. We were completely broomed out of the 4th st location, and never made it past the doormat. He is my new "phone guy" for me and my 70yr old mother. He never hesitated. 1 in four people is over 65..We need more Colllins to help navigate changing technology.”
“The best experience at this store everyone is friendly and respectful would definitely recommend this location they are very very helpful and knowledgeable I will be returning for all my phone needs to this store”
“I forget the young man's name but I've been here a few times myself just getting help with an issue I had but last time I Brought my nephew in with me to see about new phone and it blew my mind how this guy helped us get the best deal I've ever seen! We both got new beautiful phones both unlimited everything of course and everything for almost nothing at all. I walked in with my phone one line walked out with 2 new phones 2 Lines for less than I was paying for just the one, this guy helped us for a good while until we were able to get everything we wanted and more at a rate better than anything else out there. Go to this store and I promise you will leave happy ill never use another branch only the green st location in Longview. He even gave us phone cases for no other reason but kindness. Big teddy bear this guy was just makes you feel welcome unlike those pushy sales people”
“Shauna is the new manager at this location and she's totally awesome. She will try and take care of your problem quick and fast. I was told that my mom needed a new ? instead Shauna quickly told me and had shown me a quick trouble shooting tip. I really appreciated her for that. Definitely will be going back. Also I dreaded getting a new ? instead all I needed was a new memory card, again thanks Shauna because I like my old phone.”
“Tj was super helpful, great customer service. My husband loves his new phone and I was able to go back and get a screen protector on once they had the right size and it was super fast!”
“The staff here is awesome and really know their way around the system when I go to a store I usually make sure it's this I can usually get done whatever I need to get done and timely manner. I would have given them five stars but I could never get through on the phone either it's the wrong number or they like to answer and hang up. Helping the previous is the case”
“5-Star Review for Best Buy
I had a great experience at Best Buy recently. The staff was knowledgeable, helpful, and didn’t pressure me into anything. They really took the time to explain the differences between products and helped me find exactly what I needed within my budget. The store was clean, well-organized, and easy to navigate. I especially appreciated how fast the checkout process was and how easy it was to do in-store pickup.
Whether you're shopping for electronics, appliances, or even just browsing, this location delivers top-notch service and convenience. Highly recommended!”
10AM - 8PM
2199 Gilmer Rd # 2, Longview
Mobile Phones
“They are polite and although I am not a customer I visit them for a homeboad older lady that I help because she can't. They have never disappointed me and I would recommend them to anyone. They have a very knowledgable tea m. They are quick and polite. Exceptional service.”
“It was to have 1 best cashier help me cause I was lost here is Miriam having to help me again with the best priceies n phone plan I can get she's great thanks”
10AM - 8PM
409 W Loop 281 STE 100, Longview
Mobile Phones
“Amber and Daniel are awesome. They are all about customer service and helping people. Amber took the time necessary to explain plans and discuss my options. Outstanding experience!!!5 Stars!!!”
“Garrett Walls was excellent in helping me set up my business lines. Very professional, respectful and knowledgeable. I'm sure the other reps in the store know their stuff, but I feel like I got lucky when I got Garrett to handle my account. A+!”
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“They fix my Samsung phone super fast. I thought I need to buy new when it's looks like but they change screen n I m back to work, save money and my stuff thanks what they did. Good services”