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8:30AM - 5:30PM
2224 34th St, Lubbock
Banks
8:30AM - 5:30PM
6716 82nd St, Lubbock
Banks
“The branch operations manager demonstrated a commendable level of professionalism and expertise throughout my interactions. Her comprehensive knowledge of financial products and services instilled confidence, making the banking experience efficient and informative.Thanks, Briana for all your help!”
8:30AM - 5:30PM
2404 82nd St, Lubbock
Banks
“The employees here are so patient and respectful. They explained everything to me and my son without trying to rush through the fine details. Excellent customer service!”
8:30AM - 5:30PM
3802 24th St, Lubbock
Banks
“Cindy Nava and Chris Castro did a fantastic job. They both explained everything I needed to do and how to. My wife and I are glad we went to that medical branch..”
“I opened up a new bank account. I've opened up bank accounts various times in my life at various places. However, the technology (and customer service) has changed over the years. When I was acknowledged upon entering, I wasn't greeted?Instead, someone stopped typing on a computer at a nearby desk and asked if they could help me. I wasn't sure if she was speaking to me or someone else.Call me old fashioned, but I am used to hearing, hi my name is Suzie, how can I help you today? Or, Welcome to XYZ bank, how many I help you today?I didn't get anyone's names, (I had to ask each person their name, because it wasn't offered) and that was a little unsettling to me.Don't ask me why, but when I'm going to give my money to an institution and I'm asked to trust them immediately upon meeting them, I'd at least like to have their name and preferably a handshake? Again, maybe I'm old fashioned, but that's what I'm used to when it comes to customer service.The lady who helped create my new account was training someone else, and so I sat in silence for quite a long time not sure what was happening. I'm guessing that they were entering information into the computer and doing the necessary paperwork, however I was not informed of anything that was happening and I sat in silence for a long time, waiting for some sort of acknowledgment of what was happening and what was expected of me? Perhaps something like this would be appropriate: "Hello, I'm Suzie and this is Jenny and I'm training her today. We are going to walk you through the process of setting up your new account. There will be some paperwork we need to fill out and several long moments of silence while we enter your data into the computer. Please feel free to ask any questions along the way and we will gladly answer them for you."Again, I may just be old-fashioned, however I think it completely appropriate to be kept in the loop when it's MY information that we're handling.”
8:30AM - 4PM
6524 82nd St, Lubbock
Banks
“I've been a customer of City Bank for many years and I have never had anything but great service from them. Whether it's the drive up window or inside or talking to them by phone, everyone is very friendly and helpful. It's so nice to know there are still friendly, helpful businesses who care about their customers.”
“This is a fantastic Bank in my opinion. They are excellent with everything that you could possibly need. Their customer service is superb and marvelous. The Southside bank mobile app is very user-friendly, and has all the options you could possibly need. If you need help with something, you can call them and they will walk you through the process of getting to what you need. Very very patient with customers. Overall a sensational bank!! Very Impressed!!”
8AM - 12PM 1 - 5PM
5004 TX-289 Loop, Lubbock
Banks
“Thank you Josh for all your knowledge on our land process! You were great to work with, answered all our questions and went out of your way on other things we had to take care of to get the process going. Best experience we had, 10 out of 10!”
“Aaron Rocha was my loan officer during my process of buying a vehicle and he was amazing . Great customer service, any time i had a question he always responded quickly. I definitely recommend working with him for any of your banking needs at TTCU”
“My brother spoke highly of this bank and recommended that I give them a try, I must say I’m glad I did! Manuel Magallanes was extremely helpful and very professional, I would highly recommend!”
8:30AM - 4PM
7316 Slide Rd, Lubbock
Banks
“Jennifer Gomez was awesome!!! Very knowledgeable and friendly. My experience could not have been better. I have been with PCB for many years and have always been impressed.”
“Wonderful staff, they are willing to help at all times and they really go the extra mile! Always a pleasant experience coming here. Great rates, the teller option at the ATM is great, and everyone is so knowledgeable.”
“Chrislynn S. at City Bank was so helpful and kind. She answered all the questions I had with a smile on her face. The ease of setting up my account was top notch! I highly recommend City Bank!”
8:30AM - 4PM
4415 4th St, Lubbock
Banks
“Emily Alison is amazing to work with. She makes the entire process of investment so incredibly easy I initially made an investment of about $1000 in not less than 7 days of trading I earned $11,500, Not only is she an excellent communicator, she is continually on top of everything and very helpful. I would like to take this opportunity to highly recommend Mrs Emily Alison for your forex/bitcoin investments. You can contact her via”
“All I can say is Good vibes with my bank. I always enjoy going and very helpful! I want to think Miss Perez for everything she's done for me. She has went above and beyond to make sure that I am taking care of. I love going and they make sure that my account is squared away. Thank you first convenience!!!!!”
“Great experience from the first day everyone in the building is so nice and the continued communication is incredible ??
Thanks plains Capital Bank for being so amazing!”
“We been banking here over a year now and have never had problems . The nicest people ever work here it's always so nice and clean they have popcorn for us on Fridays always on top of their game.”
9AM - 5:30PM
901 Avenue Q, Lubbock
Banks
“I love the downtown location all the tellers are so friendly, know my name and greet me with a genuine smile. Anytime I've ever had a problem Felicia is quick to respond either thru the phone or in person. I've banked with several other banks in town and believe me when I say you won't find a better place for your banking needs!”
9AM - 4PM
4411 98th St, Lubbock
Banks
“We moved our business and personal accounts over to y’all a month ago after our old bank was bought out and we have been absolutely blown away with the level of professional curtesy we have received! Doralyn went above and beyond taking care of us and we couldn’t be more impressed with y’all. Thank you so much.”
“Alan Medina at the Carillon Branch of Plains National Bank is a blessing. He provided excellent customer service for my mother who was a Carillon resident & has worked with our family goving great attention to detail, professionalism, & congeniality. Alan exemplifies service with soul!”
“Caleb Ramirez is the absolute best. I own a few companies and bank with LNB for all of them. Caleb has always taken great care of me, being extremely helpful in anything I ever need. Caleb is a huge asset to the bank.”
“We've banked with Lubbock National Bank since we first opened our doors because of their involvement in local events and their excellent customer service. Not only do we trust our money with LNB, but we also trust our clients' money here because of LNB's dedication to the Texas Equal Access to Justice program.”
8:30AM - 4PM
3251 50th St, Lubbock
Banks
“I went to cash my check here instead of going to ace and they didn't charge me one penny ! And they are so professional here my teller was so sweet ! This place needs better reviews ! Really quick in and out ! And I have never even cashed there before so first time was super awesome !”
8AM - 5:30PM
5701 82nd St, Lubbock
Banks
“Roger Corral and his whole team do such a great job. They really care about their customers and will walk through fire to take care of them. Thank you for being so honest and hardworking!”
“I never believed it works this way,I was very doubtful about Bitcoin mining trading ,I decided to risk $500 with Mrs Kimberly Louis ways, after I saw testimonies of people on how good she is but I was Very skeptical but she prove me wrong with my first trade and I'm so happy today,so I'm recommending her to everyone of you to invest with her and testify like me. You can get in touch with her Contact now on”
9AM - 5PM
4718 4th St, Lubbock
Banks
“I recently had the opportunity to interact with Marlin Olivas at PNC Bank, as my girlfriend send me over to complete a transaction, and I must say that my experience was amazing. Upon arrival, she greet me with a big smile and seem eager to assist me with my inquiries. On just a few minutes, she showed me how knowledgeable and prepare she was by answering my questions thoroughly. In fact, she was able to inform me on the Multiple Channels of Support that PNC offers including phone, email, and in-branch assistance, which it is amazing.
Also, she showed me how to use the PNC mobile app for any further transactions and amazed by how easy it is to navigate the app and make quick transactions within accounts. In addition, she showed me the wide range of services that PNC offers through the mobile app.
I want to thank Marlin O for this amazing experience and I will definitely recommend her for any of your banking needs.”
“I love the way that they take very good care of me every time I come into there bank and I will continue coming back there and I also got my to start account with them as well.”
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“Looking for an auto loan and Alliance Credit Union offered me a great deal. The process was really simple and easy and my loan officer Sarah Garcia was very helpful and was great to work with really made my payment and terms very affordable with lots of options that made me very comfortableDefinitely recommend Alliance credit unionThanks again”