CVS Pharmacy® in Lubbock is dedicated to providing reliable pharmacy and health services, making it easier for customers to manage their wellness needs. Open seven days a week, the store offers a range of products including prescriptions, vaccinations, personal care items, and healthier snacks. Customers appreciate the store's weekly deals and the ExtraCare® rewards program, which helps them save money. The pharmacy staff is noted for their exceptional service, with several reviews highlighting the professionalism and care shown by the pharmacists and technicians. Many customers have switched to this location due to the outstanding customer service, with one customer mentioning a significant savings of over $200 thanks to the staff's efforts. While the overall experience at CVS is positive, some customers have expressed concerns about the cleanliness of the store exterior and the self-checkout process, noting that it can be inconvenient when staff is not readily available. However, the caring attitude of the employees shines through, with many customers expressing gratitude for the help they received, particularly during challenging situations. Overall, CVS in Lubbock is recognized as a valuable resource for health and wellness needs, where friendly service and dedicated staff make a difference.
Best pharmacy in town!!! Always willing to help and very informative!!!
February 2025
This pharmacy staff takes great care of our family. They help us use GoodRX or reach out to the doctor concerning prescriptions. They are very busy, but we know they are doing all they can do. The store however needs to address the bird poop problem outside the store!
March 2023
My son was extremely ill and they made my wife carry him inside and wait in line in store. They might need to hire more people and adequately staff the pharmacy or at least have a better system. Atrocious