Gene Messer Ford Lubbock is a trusted Ford dealership located in Lubbock, TX, offering a wide range of Ford cars, trucks, SUVs, and vans, along with financing, maintenance, and repair services. Customers appreciate the outstanding service provided by the staff, with several reviewers highlighting the exceptional support from team members like Barbara, Augustine Longoria, Virginia Flores, and Juan Lopez. They are known for making the buying process easy and enjoyable, ensuring customers feel valued and taken care of. The dealership also takes accountability for any issues that arise, demonstrating a commitment to excellent customer service. Overall, Gene Messer Ford Lubbock is highly recommended for anyone seeking reliable vehicles and top-notch service in the area.
Had to get items on a national recall fixed or exchanged. The service was professional.
September 2026
Ashley was very easy to talk to, felt like he was part of my family due to how easy going he was and made the process super easy to do took no more than 30 minutes to get you all set up. Would highly recommend talking to him incase you're looking to purchase a vehicle and will help you in any way he can so that you're care... read full comment
September 2026
I had a great experience getting my truck serviced at the Ford dealership. Everything went smoothly, and the customer service was excellent. Michael was especially helpful, respectful, and made sure I was taken care of throughout the whole process. I really appreciate the great service and would definitely recommend them!
