About Staybridge Suites Lubbock - University Area by IHG
Staybridge Suites Lubbock - University Area receives mixed reviews highlighting both significant strengths and notable issues. Many guests praise the excellent customer service, describing the staff as extremely friendly, kind, thoughtful, helpful, and accommodating. The check-in process is smooth and seamless, with welcome gestures appreciated. The breakfast buffet is noted as hearty, plentiful, and nice, featuring various items. Rooms are often described as gorgeous, spacious, and clean, with the full-sized kitchen and location being great value. The laundry room is a plus. However, several critical problems are consistently reported. Multiple guests encountered maintenance issues, including loose bathroom tiles, malfunctioning TVs, a broken phone, a dresser drawer that would not stay shut, and a toilet with poor flushing power. A persistent problem is a moldy, unpleasant smell in rooms, attributed to unclean AC units and carpet. Insect infestations, specifically ants, have occurred. The pool has been closed for being green and dirty, with no confirmed cleaning timeline. Some guests feel the room was not worth the price due to these problems, which put a damper on their plans. While many visitors plan to return, others state they will not stay again due to these unresolved issues.
they care more about infrastructure than they do about my mouth
September 2025
Clean. Great staff. Across the street from TTU. This is my first choice when visiting Lubbock.
September 2025
I would never stay here again. The room smelled like sewerage. The floors were nasty. The only reason I gave it a 2 star was because the mattresses was very soft and comfortable. No one would answer the desk when we called. All the exterior walkways full of bird crap. It’s the worst Stay Bridge I’ve ever stayed at.
