Sutherlands HomeBase in Lubbock, Texas, is a store that offers a wide selection of home improvement, gardening, farm, and pet supplies. Customers appreciate the store's variety of products and often find it more convenient than larger chain stores like Lowes or Home Depot. The garden center is especially praised for its high-quality soils and fertilizers. Many customers enjoy the friendly and courteous staff, noting that employees are available to help and make shopping a pleasant experience. The store has a welcoming atmosphere, with a clean environment and a feeling similar to a small local hardware store. However, some visits have been disappointing due to rude or unhelpful staff, especially when the store was not busy. Customers have experienced issues like poor customer service, especially in departments like lawn mowers, where staff refused assistance or showed disgust. Despite occasional negative encounters, many still prefer Sutherlands HomeBase for its selection, helpful staff, and overall shopping experience. The store is also a good place for DIY projects, repairs, or just browsing for something special.
Always like coming to Sutherland's HomeBase. Not the biggest store in town, but great service and good prices. I like going in to find specific items
March 2026
I had to make a quick trip for a couple of tools. I found some good quality for a fair price in a clean store.
February 2026
So much better than Home Dept and Lows. Clean, organized and helpful. Things are much easier to find compared to the competition - whoever does the organization here, hats off to you. Great prices, and top quality brands. I leave with what I came in for every time.
