“Joshua and Tony were AWESOME I had a headlight burn out went and purchased a new one and Joshua came out and put it on for me without me even having to ask for assistance. This has become my favorite auto parts location!!”
“Thank you to Sergio at the PF store- I needed a brake light replaced, and he was able to figure it out and help me. He was kind and knowledgeable. Thank you for this wonderful service!!”
“Staff was extremely helpful and attentive. They didn't have the part I needed for my 20 yr old car
“All the staff here tonight were amazing, wish I got all their names. Jacob helped and reassured my misfire was gone with a new sparkplug. erased the code and hasn’t came back, hopefully I make it home.”
“The experience in this place has been magnificent and wonderful, everything is in favor of the customer, the attention always makes the difference between other auto parts establishments, the availability of spare parts is above average in general, the professionalism of the sellers is reflected in the great knowledge they have of the wide ranges of vehicles, always offering the Best option for each client and managing to obtain the best parts online or from other stores, in short we can qualify it as an excellent option for everyone giving it the highest score out of 5 stars. Thank you so much”
“Basic auto parts store experience. The staff barely cared I was there. But knew what size windshield wipers I needed, so that’s something. I feel like I would give 5 stars if I would’ve stolen something while I was there. But I didn’t think about it until I left. Maybe next time.”
“Today I had problems with the electrical system of a rental car at the Waffle House right next door to this O’Reilly location, which was a lucky place to run into an issue. Ernesto took the time to come out and take a look at the vehicle and found the issue - the rental company had left some screws loose in the vehicle that prevented it from having a consistent electrical contact. He was very friendly and fixed it up and got me back on my way. Very grateful he was able to keep me on the road during a vacation!”
“This store has the best manager. He helped me with the part I was seeking. He went outside to look at my car. He had a genuine interest in solving my problem. I can’t say enough good things and will definitely return to this shop when I need anything for my car.”
7:30AM - 7PM
3601 E Martin Luther King Jr Blvd, Austin
Battery Stores
“I’ve been here twice now and both times, the customer service is ridiculous!! (In a good way)
All the guys are soooooo nice, they ultra fast, and always take a high level of initiative (when it comes to opening doors for me, picking things up so I don’t have to, giving up their seat for me in front of their fan).
Seriously, I’m always shocked at how a random tire shop on a corner treats customers better than a bougie restaurant.”
“Shoutout to Andrew!
I wanted to take a moment to recognize Andrew for his outstanding service. My husband and I purchased a new battery for our daughter’s car, and Andrew was professional and efficient throughout the process. He explained the acid buildup on the battery posts and the reason behind it, which was really helpful. Despite the challenge of removing the post, Andrew worked quickly and persistently to get the job done. He even cleaned everything thoroughly afterward.
I also purchased a kit to prevent future issues. Thanks to Andrew’s expertise, we feel confident that our daughter’s car is in good shape. O'Reilly, you need more employees like Andrew!”