O'Reilly Auto Parts in Round Rock, Texas, is a well-regarded auto parts store located at 2711 South A.W. Grimes Boulevard. The store is known for its helpful and knowledgeable staff, who go above and beyond to assist customers with their automotive needs. Many reviews highlight the exceptional customer service provided by employees such as Tony, Joshua, Dan, and Kevin. Customers appreciate their patience, professionalism, and willingness to explain products and services clearly. The store offers a variety of free services, including battery testing, wiper blade and bulb installation, fluid recycling, and a Loaner Tool program. Customers have reported positive experiences, from getting assistance with tricky battery replacements to receiving empathetic help after frustrating experiences at other auto parts stores. The staff's attention to detail and commitment to customer satisfaction have turned stressful situations into positive ones. O'Reilly Auto Parts carries a wide range of products, from basic supplies like washer fluid to more complex parts like alternators. The store's friendly atmosphere and dedicated employees make it a preferred choice for many in the area, consistently receiving recommendations for its exceptional service and support.
Great location and customer service. Michael specially awesome!!!
August 2026
Alyson was a great representative of customer service!
July 2026
The team here is amazing! Alyson helped me find all the parts I needed. She was very professional and polite and super knowledgeable! I will definitely be doing ALL of my auto parts shopping at this location. Thank you Alyson for making me feel like family!!! :)
