Quick Lane at Sames McAllen Ford offers friendly and knowledgeable service for vehicle maintenance and repairs. Customers are greeted warmly upon arrival and receive great information and quality service. Edgar, the skilled technician, is praised for his expertise in parts and work approach to keep vehicles performing at their best. The service center is conveniently located next to the dealership, and customers can opt for the "the works" package, which includes an oil change. Customers have been satisfied with the promptness and professionalism of the work done and the overall service provided. The waiting room is comfortable, with amenities like coffee and a TV. Quick Lane's mobile service is also a convenient option, with a Ford representative coming to the customer's location to service the vehicle. Overall, Quick Lane at Sames McAllen Ford is a reliable choice for vehicle maintenance and repair.
My skid plate got damaged after an oil change. Accidents happen. After speaking with the service manager, Mr. kaufman, he took care of a replacement plate at no cost to me. Nobody's perfect, and self-accountability really says a lot. I highly recommend Sames Quick Lane; they stand behind their work and right any wrongs.
September 2025
Customer service is excellent!!! Especially the front lady’s.
January 2025
Friendly greeted upon arrival! Always receive great information in quality service. Edgar is amazing with knowledgeable parts and work approach to keep my vehicle in its top performance!
