Spectrum Store is a broadband Internet service provider located at 8001 North 10th Street, offering a range of services including mobile, cable TV, and live TV. Customers can visit the store to shop for Internet services, upgrade their packages, pick up or return equipment, and pay their bills. The store is generally well-organized, and while some customers have praised the efficiency and helpfulness of representatives like David, others have noted long wait times for assistance. Many reviews highlight positive experiences with David, who has been recognized for resolving issues quickly and providing excellent service. However, some customers have expressed frustration with the time taken to be greeted by staff, suggesting that the store could improve its customer service by being more attentive to visitors. Overall, while there are some concerns about wait times, the Spectrum Store has a reputation for dedicated staff who strive to assist customers effectively.
I was very impressed with the help David, at the North 10th Street location in McAllen, Texas, gave to me explaining a charge I had received on my Spectrum bill. He was professional and friendly. Thanks Spectrum!
July 2024
Very organized store ; my husband and i went for a change of company service we thought it was gonna be tedious but the representative David made everything flawless , we are very happy thank you!
July 2024
Had a great customer service experience ! Dora is the best! Ty so much :)
