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“Sally from Laredo made me feel comfortable and gained my trust. If your an inexperienced senior like me, request her and feel assured that your questions will be answered.”
“Awesome service, great new employee, walk out with a smile on my face everytime I go back! I switched from tmobile and after dealing with the girl from this store I would never go back or switch to another company.”
“The amount of patience and knowledge they showed us was INCREDIBLE. We were helped by a gentleman named Marco G. We went to inquire about a phone line, and pricing, and we left with 5 lines. Not only did he get us a lower phone bill than our previous company (AT&T) But we ALL walked out with brand new phones. If you go to this location PLEASE ask for Marco G. He’ll do right by you 🙏🏻”
“I wanted T mobile to know that Jose Castillo provided me with the best customer service. He was very patient and did his all he could to get things to work out for me.”
“The store looks clean, even though they were busy they quickly check me in. It did take a while but they were able to help me and explain the information I was looking for. They have all the devices for you to see.”
“The staff was great. The service was great. Very friendly, professional and knowledgeable. The rep stood by me while I was making adjustments on the phone with customer care to make sure I was assisted properly.”
“Juan(J.C) is freakin' awesome! Super humbled, helped my elderly mother understand the new day and age of technology. This guy deserves a raise, promotion, kudos, whatever it takes to get this man rewarded. Thank you again for the great service!”
“The team at this location is extremely patient and knowledgeable. The rep who helped me really explained all the fees and didn’t try to add anything I didn’t need”
“They are truly outstanding, especially Jake-Ryan from the Hebb area. He was incredibly helpful—this gentleman went above and beyond in assisting me with signing in to my internet. I have never had anyone provide such thorough and patient support. He truly deserves recognition, if not a very good raise!”
I would recommend Smartcom”
“I adore the young man who has helped us 2 times. I'm bad with names, however, he is fairly new, as you enter store he works on left hand side. He is kind, friendly, very helpful, listens and really hears what you are saying, and very enthusiastic to help in any way possible. 5 STAR CUSTOMER SERVICE. That's is greatly appreciated.”
“Good Company offering fair rates. They are a local Texas company that cares about their customers. They are investing in green energy, and I would recommend Heritage Power to anyone.”
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“Miriam has excellent attention, kindness, speed and very good kindness and is always willing to help since she takes care of me, she is always very helpful and attentive to my entire family because we all have a line there with boost”