The Boot Jack has been a Texas Western store since 1976, offering a wide selection of men's, women's, and kids' boots, apparel, and accessories. Customers appreciate the large store and the variety of quality products, though prices are generally on the higher side. The staff are friendly, attentive, and helpful, providing great customer service and making shoppers feel comfortable. Many reviews highlight the patience and kindness of employees, especially when helping find the perfect fit for children or difficult sizes. The second floor is a favorite spot for boot enthusiasts. While some customers found certain sizes unavailable, the overall experience is positive, with shoppers often leaving satisfied after discovering beautiful boots and Western wear. The store is highly recommended for those seeking Western fashion and personalized service in a large, welcoming environment.
It's a nice place and has a variety of western wear. The sales clerk was very helpful and we found what we were looking for. The store has appealing western decor. It's a good place to shop for western clothing. Edinburg needed this type of store.
April 2026
Ernesto at Boot Jack was friendly, helpful, and knew exactly what he was doing. Great customer service.
April 2026
Huge selection of boots and good quality . Found a great gift for my wife. Thanks to Ernesto V. for helping me.
