Verizon offers a mix of experiences at its stores. Customers report that while some locations provide good service, others have issues with long wait times and poor customer support. One store had a manager who helped resolve problems after initial frustrations with phone upgrades. Another customer praised a knowledgeable and friendly associate who made the buying process for a watch smooth. Additionally, some shoppers found great deals on products like home internet while purchasing phones. Overall, customers appreciate the helpfulness of staff, especially at certain locations, but caution against visiting specific stores where service may not meet expectations.
My technician was awesome. Listened carefully to my issue and got the job done quickly without having too many hoops to jump through. Very pleasant interaction, thank you Marcos! ☺️
February 2026
Had a very good experience here. Marco did an amazing job with helping us with switching over. Not only was he good at his job but also very nice and interactive with me and my family. Will 10/10 recommend going here and asking for Marco
June 2024
Mat provided excellent customer service! I highly recommend using him when you go to this Verizon store.
